● Expertise in property management and market analysis for DFW area housing/rentals● Highly skilled program, project, and event planning to meet corporate objectives● Exemplary customer service experience including in-person, electronic, and telephonicinteractions and perfect scores on mystery shopper evaluations● Onesite, Lead 2 Lease, Blue Moon, MRI, and Credit Retriever● High-percentage secret shopper scores● Achieved expertise in Strict Fair Housing Compliance regulations and guidance andNALP certification● Management of resident accounts including lease initiation, posting of charges,preparation of offer letters and renewals, and collections of outstanding balances● Maintain awareness of local housing market conditions and assist in the preparation of Market Analyses ● Execute quality assurance initiatives to ensure new resident’s satisfaction and exceed expectations upon move-in● Professionally assess and determine prospective residents’ needs and preferences and customize leasing options, features, and benefits accordingly● Weekly financials, market status, and corporate initiatives
Listed skills include Leases, Onesite, Property Management, Customer Service, and 19 others.