Crystal Nguyen Email and Phone Number

Within this role, I act as staff for branded activations such as promotional events, pop-up experiences, festivals, shows, concerts, and tournaments for a variety of clients including: Samsung, Warner Bros, MLSE, RBC, Google, Tiff & others. I am required to adapt to the roles and responsibilities of each activation through brand management training, communicate key messaging and represent the brand.

Using my skills in French, as well as other subject areas, I provide specific curriculum for elementary aged students suited to their needs. Additionally, I provide study routines & tips to students to help them succeed in their studies.As a childcare provider, I look after infants & children to ensure their safety & well-being in order to foster healthy development.

I am responsible for conducting market research to seek partnerships with major financial market clients, such as private equity firms & venture capitals. Alongside my team, I work to create organized CRM systems, as well as marketing/sales strategies.

As part of the executive team that represents and enhances the experience for the Faculty of Science at Wilfrid Laurier University, I was responsible for providing material as per a marketing schedule.The content included social media posts, merch designs, and physical posters in order to promote the events & educational resources provided by WLU FOSSA. Additionally helped with boothing and promoting the Faculty to incoming/current students.

Working under the Marketing department for the Wilfrid Laurier University chapter of Alpha Phi (Iota Theta), I was responsible for curating the social media feeds, creating content, maintaining branding, and promoting the Alpha Phi ideals. A marketing calendar was used in order to stay on top of tasks.

Working under the Health, Wellness, and Accountability (HWA) department for the Wilfrid Laurier University chapter of Alpha Phi (Iota Theta), I created and executed philanthropic events to raise money for the Alpha Phi Foundation. This organization funds women's heart health research & awareness, as well as women's leadership initiatives. Additionally, I helped seek sponsorships and donations.

Working under the Recruitment department for the Wilfrid Laurier University chapter of Alpha Phi (Iota Theta), I was responsible for conducting Potential New Member (PNM) outreach and for being the direct contact for PNMs to contact. These efforts were made in order to bid new members into the chapter. Additionally, I marketed the chapter in order to garner the attention of PNMs.

Working together with a team of other RAs, we enforced policies and conduct adhering to the ideals of the Department of Residence. While on duty, I would promote the safety of residents and respond to any signs of crisis/emergencies by documenting any situations of concern and reporting to the appropriate contact. This can include medical/mental health concerns, facilties breakdowns/repairs, and overall security.Being the initial liaison for incoming university students meant I was responsible for building a community, helping them with any issues they may have and connecting them to a variety of on and off-campus resources. Doing this helped enhance the overall first year experience

While in a fast-paced environment, I learned to be quick on my feet in order to serve customers in a welcoming environment. I became familiar with a POS system and using a cash register to keep track of sales. To add, I helped maintain a clean and efficient establishment by performing side work.

Within this role, I helped to execute our washing/drying/packing services to our clients and customers. Using a POS system and by performing online administrative tasks, I kept track of sales/orders. Also provided customer service and support to those coming into the store.

During highschool and the pandemic, I ran my own small thrifted & upcycled clothing business in order to promote sustainability. I executed the photography, marketing, sales and delivery of products, as well as organized everything through tracking spreadsheets. Through my efforts, I was able to sell over 1000+ items and donate a percentage of sales to various different charities.

As camp director, I supervised a summer camp location to ensure the safety & fun of campers and to make sure camp ran smoothly. I was in charge of leading a group of 17+ counselors/volunteers by delegating tasks and responsibilities.

Responsible for developing programming, scheduling and curriculum for children’s multi-sport/arts camp for the summer for multiple locations across Canada. I performed administrative tasks to keep track of sports equipment inventory, staffing and camper numbers, and logistics.

In order to provide a fun & safe camp experience, I led campers through team-bonding games and coached them in a variety of sports. Additionally, I was responsible for setting up/cleaning the location, handling money and ensuring children’s safety.