Crystal Hall Email & Phone Number

Pittsburgh, Pa, Us

Operations and innovation consultant who collaborates with teams across sectors from corporations to start-ups, specializing in business development and experimentation, refining operations, building cross-functional teams, and creating data-driven roadmaps for growth.

Los Angeles, California, Us

Strategic development and operations at Vision to Learn.Vision to Learn provides essential vision care, from screenings and exams to glasses, to underserved children in 15 states.Learn more here: https://visiontolearn.org/

Pittsburgh, Pennsylvania, Us

(acquired by CSC ServiceWorks)Led business operations of a tech-enabled peer-to-peer college laundry company. Developed growth-focused people operations, managed tech stack priorities and hardware installation with technical teams, strategized customer reach, and navigated operational changes through acquisitions, pivots, and pandemic shutdowns.

Founded Post 9, a concierge support and subscription box service for new mothers. Conducted market research, cultivated strategic partnerships, organized support teams, and built a tech stack to launch aaa curated and personalized solution that bridged the gap in postpartum care for women and new mothers up to one year postpartum.Our goal is to empower new mothers to take the time to mother themselves.

Led operations for the Bloomcraft Cooperative Space and corporate entity, Stoneship.

Directed and developed STEM career-focused youth Maker Professional programming for a community and workforce development agency.• Innovated and implemented three Making focused youth programs of different lengths and goals to service 80 youth and ensure successful delivery of funding.• Designed a recruitment and transition process, as well as fulfill outreach needs, from youth programs to our adult Maker Professional Apprenticeship program – providing opportunities for workforce development, and educational growth for high school drop-outs in a diploma retrieval process.• Overhaul of current apprenticeship curriculum and process to increase outcomes and trainee engagement.• Connecting with and connecting other area organizations with like goals for joint recruitment strategies, and overall sharing of best practices.

Pittsburgh, Pa, Us

Managed the administrative operations for approximately 125 students in one of 7 graduate degree tracks/joint programs. · Oversight of the graduate admissions process with ~300 applicants.· Hosted and organized the Biomedical Engineering PhD Open House, a two day event with a three week turnaround after acceptances. · Attended professional conferences for recruitment, refining recruitment campaign materials and strategies.· Managed new student enrollment, creation and upkeep of records, and intake of international students.· Oversight of the qualifying exam and grad review processes, leading Graduate Affairs & faculty meetings.· Streamlined the Teaching Assistant application process by digitizing the applications· Advising and administration of the graduate program: tracking all student units, auditing degrees, and reporting.· Counseled the Graduate Biomedical Engineering Society (GBMES) on best practices and conscious programming.· Developed the “Mad Scientist’s Lunch” series, a “no professors allowed” student lead colloquia series.

Pittsburgh, Pa, Us

MakeSchools - Project of the Office of Government Relations at Carnegie Mellon UniversityPoint of contact & Co-founder of Make Schools. A project of the Make Schools Alliance, a consortium of schools working to grow the next generation of Makers and Innovators. This project grew out of support for the White House Maker Faire and through a collaborative effort with the White House Office of Science and Technology Policy.· Canvassed University leadership around the country to make a push in support of community outreach to foster the next generation of Makers and Inventors· Developed and engaged in group info sessions with the OSTP and peer institutions to increase involvement in the University commitment to Maker education· Surpassed goal of 100 universities and garnered president level support from over 150 universities to make a commitment to Maker education and community Making.· Engaged and connected the OSTP with HBCU's, Community Colleges, and Fine Art and Design Schools across the nation.· Met with the OSTP staff, other key government offices in support of our initiative.

Pittsburgh, Pa, Us

Managed academic and administrative operations for the MA, MFA, PhD, and Composition Certificate programs in the English Department. Responsibilities included admissions, recruitment, program requirements, qualifying examinations, foreign language requirements, demographic research, student employment, student records and student financials.

Cambridge, Ma, Us

Also Contracted from December 2012 - February 2013• Managed graduate admissions, processing 600-800 applications per season.• Successfully transitioned faculty from a paper admissions review process to a digital process.• Organized and hosted Physics Graduate Open House for admitted prospective students, overseeing a cohesive two-day event bringing together students and faculty from 9 research areas with approximately 90 - 110 visitors.• Created degree audit procedures, compiled data, analyzed statistics and reported student progress• Refined general exam grading; implementing anonymous testing and grading processes.• Enhanced database functionality to monitor doctoral exam, research, and thesis progress.• Transitioned the Doctoral Exit Survey to a web based form, optimizing submission and review.• Increased communication with student body and faculty by streamlining official correspondence.Counseled students on program requirements and procedures navigating bureaucracy between institutional offices.

Ma, Us

Managed student records with special attention to privacy (under FERPA) and discretion while maintaining relationships with students, faculty, administrative offices and other educational institutions. • Handled admissions and registrar functions for the Continuing Education department; handling community outreach, course cancellations, course confirmations, applications, certificate program auditing, and grading • Monitored student privacy, advising, registration, scheduling, grading, report building, transcript requests, enrollment verifications, and cross-registration. • Coordinated mandatory student participation in end of semester review board examinations for approximately 500 students.

Supervised marketing & staff operations of two boutique advertising businesses - Healey & Associates and Healey Motorsports Marketing.

San Francisco, California, Us

Interacted with an exponentially increasing student body as the Assistant Registrar at this for-profit institution; working closely with Admissions, Student Financial Services, Accounting and the Department of Academic Affairs to create a positive customer service experience and a productive academic environment.Key Tasks and Results• Created and maintained a rapport with our student body, identifying student needs on a group and individual level, guiding students through procedures and proper resources with full awareness of privacy laws• Restructured organizational systems, forms, databases, and correspondence for the Registrar's Office greatly increasing efficiency and accessibility• Assumed responsibilities as the Online Services (OLS) Coordinator• Key member of the Student Success Committee, where I successfully restructured our course registration system to minimize the impact of compounding incoming class sizes (doubling each quarter), and developed a "Registration Workshop" that has been utilized in since its inception

Liberal Arts And Sciences, General Studies And Humanities

Advanced Manufacturing And Digital Tooling

Mathematics And Computer Science