Crystal Hodge Email and Phone Number
Crystal Hodge work email
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Crystal Hodge personal email
With a Bachelor's Degree in Fashion Merchandising from The University of Georgia, I have over 8 years of experience in retail and wholesale, specializing in operations and merchandising. I am currently the Onsite Channel Manager at Perfect Game, the largest and most comprehensive scouting service in baseball, where I manage the regional manager team, optimize operations, and report on key performance indicators (KPIs). Previously, I was the Director of Retail Merchandising at Nfinity Athletic, the world's leading cheerleading brand, where I led the budget, inventory, sales, and customer experience of the retail channels, collaborating with external partners for promotions, collaborations, and exclusive merchandise. I also established and maintained strong relationships with suppliers, negotiating favorable terms and conditions that benefited both parties. I am well versed in data-driven problem-solving and retail management systems, and I am passionate about providing exceptional customer experiences that foster loyalty and positive word-of-mouth. I enjoy coaching cheerleading, spending time with family, and working on home projects in my free time, and I love meeting new people and celebrating what fuels them. Feel free to connect and reach out.
Nfinity Athletic
View- Website:
- nfinity.com
- Employees:
- 71
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Director Of Retail DevelopmentNfinity AthleticAlpharetta, Ga, Us
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Onsite Channel ManagerPerfect Game Feb 2024 - PresentCedar Rapids, Ia, Us-Direct supervision of the onsite regional manager team-Continually optimize operations for product placement, reporting accuracy (both sales and inventory reports), space utilization and inventory handling-Provide and review data pertinent to inventory: sales history, specific market information, specific trends,-Complete reconciliations on a weekly basis-Accurately report and maintain KPIs across the merchandising channel-Identify company employee requirements and create staffing strategies across all regions-Prepare work schedules and ensure compliance with company and industry labor requirements-Create planograms of various onsite setups and regional assortments-Work with suppliers to ensure lead-times are in line with events and as cost efficient as possible-Assist in building new processes that lead to improved ways of working across Merchandising and Event Operations-Provide transparency around internal/external issues that cause disruption in the channel.-Actively work and support cross functional partners to build short-term and long-term processes that drive efficiencies and cost savings. -
All-Star Cheerleading CoachTwister Cheer Academy Jan 2022 - Present
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Director Of Retail MerchandisingNfinity Athletic Dec 2022 - Feb 2024Atlanta, Ga, Us-Establish and maintain strong relationships with suppliers, negotiating favorable terms and conditions.-Collaborate with external partners for promotions, collaborations, and exclusive merchandise.-Develop annual retail budgets, track expenses, and report on the financial performance of the retail division.-Monitor key performance indicators (KPIs) related to sales, margins, and inventory turnover, taking appropriate actions to achieve targets.-Ensure the brand image is consistently represented across all retail channels.-Prioritize delivering exceptional customer experiences that foster loyalty and positive word-of-mouth.-Develop and execute customer engagement initiatives, such as loyalty programs and personalized shopping experiences.-Lead the planning and execution of retail store expansion, considering key markets and locations.-Oversee store layout and design to create engaging and visually appealing retail environments.-Manage store operations, including inventory management, visual merchandising, and staffing.-Curate a diverse and appealing product assortment that meets the needs and desires of cheerleading enthusiasts.Identify new product opportunities, collaborate with suppliers, and oversee the product development process from concept to launch.-Monitor product performance, analyze sales data, and make data-driven decisions to optimize inventory and product mix.-Collaborate with cross-functional teams to ensure alignment between retail initiatives and overall marketing and business objectives.
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Partner Success ManagerCommentsold Feb 2022 - Sep 2022Huntsville, Alabama, Us•Built and managed a pipeline of partners to champion the live-commerce platform across various channels.•Utilized key indicators such as TAM, SAM, and SOM to predict the health of potential partnerships. •Onboarded and developed GTM strategies for each individual partner to ensure expectations were met. •Exceeded quarterly targets of activating new partners and acquiring new business.•Identifying partners needs and remained agile in seeking support for their use-case. •Creating and implementing programs to incentivize partners to remain active and engaged. •Remained nimble and strategic in the high-paced start-up environment . -
Account Manager Of Tradeshow Sales- Contemporary Woman’S ApparelInternational Market Centers Feb 2018 - Dec 2021Las Vegas, Nv, Us•Sold and assigned exhibit space to B2B apparel vendors across five shows per year.•Grew and maintained a new exhibitor program to increase retention and ensure customer success.•Attended appropriate industry events and competing Tradeshows.•Met with all assigned exhibitors on show site before and during market times, to ensure outstanding customer service.•Assisted with strategizing and compiling exhibitor lists for marketing needs.•Identified and maximized sales opportunities for assigned shows while determining sales actions to be taken on specialty accounts.•Responsible for closing sales to all levels of customers, including the management and care of new customers for the first show cycle. -
Corporate Brand ManagerFab'Rik Dec 2016 - Feb 2018Atlanta, Georgia, Us•Trained franchise managers on the rollout of new processes and reporting•Created reporting to track KPI's to maximize sales across corporate and franchise locations. •Planned, created, and implemented visual concepts for stores to interpret for brand consistency.•Analyzed P&L's for corporate locations to maximize profitability. •Lead, mentored and motivated a team of stylist regarding all aspects of leadership, visual execution and expectations through focused visual training workshops and innovative training exercises•Aided in opening new franchise locations. •Maintained a personal book of business, to bring in recurring business to corporate locations -
Visual Brand ManagerFree People Jul 2016 - Dec 2016Philadelphia, Pa, Us•Lead, mentored and motivated the team regarding all aspects of leadership, visual execution and expectations through focused visual training workshops and innovative training exercises.•Met and exceed store sales plan and payroll goal•Partnered with District Visual Manager, Store and Assistant Store Managers to complete weekly, monthly, and quarterly planning.•Managed all aspects of daily store operational controls•Promoted and maintain a high standard for customer care, operations and loss prevention•Interpreted all home office visual communication to fit store specific environment and core customer•Educated the staff on all home office visual communication and initiatives.•Utilized sales reports to track and analyze business and determine weekly objectives with the Store Manager
Crystal Hodge Skills
Crystal Hodge Education Details
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The University Of GeorgiaFashion Merchandising
Frequently Asked Questions about Crystal Hodge
What company does Crystal Hodge work for?
Crystal Hodge works for Nfinity Athletic
What is Crystal Hodge's role at the current company?
Crystal Hodge's current role is Director of Retail Development.
What is Crystal Hodge's email address?
Crystal Hodge's email address is ch****@****ers.com
What schools did Crystal Hodge attend?
Crystal Hodge attended The University Of Georgia.
What skills is Crystal Hodge known for?
Crystal Hodge has skills like Customer Service, Microsoft Office, Microsoft Excel, Management, Microsoft Word, Powerpoint, Public Speaking, Research, Project Management, Leadership, Prezi, Iconnect.
Who are Crystal Hodge's colleagues?
Crystal Hodge's colleagues are Ancilla Javelin, Steven Solberg, Prince Davis, Douglas Yeager, Jo Kirk, Kelly Tarkington, Kelsey Donovan.
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