Crystal Pang Email & Phone Number

Texas, United States

• Manage HR operations: process verifications, invoices, HRIS entries, and employee records
• Oversee payroll, tax form distribution, time reporting, FMLA tracking, and leave events
• Assist with benefits administration, retirement plans, and new hire onboarding
• Support recruitment: post jobs, screen applicants, and maintain candidate records
• Handle employee inquiries, manage sensitive information, and address HR-related issuesWellness Committee Lead
• Drive and organize events promoting physical, social, financial, and mental wellness

• I worked with a small but mighty team of 3 people to support 80+ employees, and our main function was to analyze the processes in the department and implement plans that raise efficiency rates. We were involved in the.
• Served as the subject matter expert on the functionalities of our EHR system and hold training sessions with clinicians as needed
• Facilitated biweekly to monthly meetings with 3+ vendors and multiple stakeholders in order to drive departmental changes
• Participated in creating and discussing grant/budget forecasts with financial analysts
• Generated biweekly to monthly Excel reports and created PivotTables to analyze monkeypox and COVID-19 vaccination rates
• Assisted in onboarding new employees by requesting badge access, setting up work equipment, and working with IT to provide correct network access/credentials

• As a summer student development coordinator, I and five other team coordinators were tasked with carrying out the mission of TRIO Upward Bound- to help in generating skills and motivation necessary for success beyond.
• Designed wellness curriculum and taught engaging seminars to promote students’ life goals, overall health, and academic performance
• Provided weekly grant reports of students’ progress and alerted head TRIO coordinator of any issues
• Served as a liaison between 20+ students and 3 instructors, facilitating virtual classroom learning via Microsoft Teams

As a health educator, I promoted all facets of physical and emotional wellbeing in the UT Dallas community. Because my niche topic was mental health, I spent a majority of my time raising awareness of mental health resources by doing community outreaches or posting social media content as well as planning and executing events related to mental wellbeing.

UT Dallas peer tutoring is offered to currently enrolled students for historically challenging subjects including math, chemistry, physics, and engineering. I tutored over 30 UTD students in General Chemistry I and II, shared responsibility with the Chemistry Team Leader in leading weekly review sessions for new hires, and generated study materials for.

I led weekly review sessions for Dr. Taylor’s Introduction to Neuroscience class and coordinated with other teaching assistants to organize test review sessions. I also proctored exams and handed out test materials to ensure students did not engage in misconduct.

• I started as an administrative assistant and eventually became the (unofficial) lead administrative assistant during my time here. Below were some of my responsibilities.
• Trained 3 new hires in operating the clinic’s software systems, assisting with office flow, scheduling patients’ appointments, and other administrative tasks
• Managed over 1000 patients’ photos utilizing ACDsee Ultimate 10 and created biweekly marketing content for Dr. Friedman's business Instagram, increasing the number of followers from 0 to over 400
• Provided patients with excellent customer services by responding in a timely and positive manner while assisting during surgical procedures and discharge protocols