Crystal Perez Email & Phone Number

Chicago | Detroit | Grand Rapids | Boston | New York, US

• Seasoned Human Resources professional with 15 years in the field, specializing in organizational development, employee engagement, and full-cycle HR. With expertise in onboarding, offboarding,cultural integration, and.
• HR Program, Technology, and Operations: Designing and managing HR programs and technology to improve employee experience and increase manager capabilities.​
• Optimization & Project Management: Skilled in streamlining HR processes, managing cross-functional projects, and implementing scalable solutions.​
• Organizational Development: Extensive experience driving initiatives that improve organizational structure, processes, and culture. Ability to bring clarity in complex situations and help organizations scale.​
• Employee Engagement & Retention: Track record in fostering positive workplace environments, addressing complex employee concerns, and supporting leadership with effective strategies demonstrates strong skills. ​

Chicago, IL, US

• Guided the transition to a remote workforce, managing a 60% headcount increase and navigating pandemic-related support and policy adjustments. Supported growth initiatives including IPO preparation and integration of a.
• Enabled capability-building through structured onboarding programs for a fully remote workforce, achieving a 98% satisfaction rate. Developed roles and responsibilities to optimize team strengths, promoting scalability.
• Consulted with Global and Regional Leadership across the Americas, Europe, and Asia to align HR strategies with business objectives, ensuring cohesive and consistent HR practices worldwide. Championed operational.
• Facilitated seamless change management by designing structured announcements, communication templates, and open forums to support transparency and feedback. Developed resources to simplify change adoption, ensuring.
• Spearheaded the launch of a long-stalled Reasonable Accommodation Policy, creating an accessible policy guide that clarified timelines, roles, and responsibilities for all involved parties, including managers.
• Increased efficiency by automating HR workflows using variety of tools, minimizing administrative burden and allowing the HR team to focus on strategic initiatives.

Chicago, IL, US

• Supported HR VP, Business Partners, and regional employees in the Americas.
• Developed and honed Workday and HRIS knowledge processing system changes.
• Created SOPs and guides for multiple Workday processes and maintained HRIS data.

Roswell, Georgia, US

• Supported an 800-employee organization through expansion into 10 states during multiple mergers.
• Coached leadership through the performance management process, emphasizing critical feedback.
• Conducted thorough and objective investigations to resolve employee relations issues effectively.
• Led full cycle recruitment and onboarding, both in-person and virtual coordination.
• Collaborated with hiring managers to understand staffing needs and requirements.
• Organized and coordinated involuntary terminations, including reductions in force.

Chicago, IL, US

• Conducted new hire orientation and exit interviews, analyzing data to improve processes.
• Determined and assigned leave statuses under the FMLA and state regulations.
• Developed, revised, and implemented policies and procedures.
• Partnered with the HR Director to support 600 employees.
• Assisted with multiple payroll systems implementations.

Chicago, IL, US

• Supported 300 employees, maintaining personnel records and performing accurate data entry.
• Fielded employee policy inquiries and provided valuable support to staff.