Crystal Phelps πŸ‘‘

Crystal Phelps πŸ‘‘ Email and Phone Number

Chief Marketing Officer @ Dalen Products
Nashville, TN, US
Crystal Phelps πŸ‘‘'s Location
Nashville Metropolitan Area, United States, United States
Crystal Phelps πŸ‘‘'s Contact Details
About Crystal Phelps πŸ‘‘

With over 20 years of executive leadership experience in eCommerce, digital marketing, and strategic business growth, I specialize in transforming brands and driving results in highly competitive markets. As a Global Director and strategic consultant, I have led initiatives that scale businesses, redefine industries, and build lasting value.One of my most notable achievements is building a small business from $2M to $300M in just seven years, demonstrating my ability to identify opportunities, create actionable strategies, and execute plans with precision. I thrive at the intersection of analytics and creativity, crafting innovative solutions that not only meet but exceed market demands.I bring a proven track record of:βœ“ BUSINESS TRANSFORMATION: Leading cross-functional teams to achieve sustained growth and operational excellence.βœ“ STRATEGIC MARKET POSITIONING: Revitalizing brands and implementing omnichannel strategies to capture market share.βœ“ DATA-DRIVEN DECISION MAKING: Leveraging advanced analytics to inform strategy, optimize ROI, and drive innovation.βœ“ EXECUTIVE LEADERSHIP: Building high-performing teams, fostering collaborative cultures, and inspiring excellence.As a visionary leader, I take pride in creating scalable, efficient systems that enable long-term success. My experience spans eCommerce, retail, SaaS, and consulting, having partnered with Fortune 500 companies and emerging startups alike. My expertise includes launching global marketing initiatives, leading large-scale product rollouts, and implementing customer-centric strategies that deliver measurable results.Passionate about growth and transformation, I am committed to driving progress for organizations ready to define the future of their industries. Let's connect and explore opportunities to innovate, inspire, and achieve new levels of success together.

Crystal Phelps πŸ‘‘'s Current Company Details
Dalen Products

Dalen Products

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Chief Marketing Officer
Nashville, TN, US
Employees:
25
Crystal Phelps πŸ‘‘ Work Experience Details
  • Dalen Products
    Chief Marketing Officer
    Dalen Products
    Nashville, Tn, Us
  • Lingowerks
    Chief Marketing Officer
    Lingowerks Aug 2023 - Present
    Raleigh, Nc, Us
    LingoWerks provides world-class marketing and communications services across cultures worldwide.βœ“ LED STRATEGIC MARKETING INITIATIVES: Spearheaded comprehensive marketing campaigns, resulting in increased brand visibility and customer engagement.βœ“ ENHANCED SEO AND DIGITAL PRESENCE: Implemented advanced SEO strategies and digital campaigns, boosting organic traffic and improving search engine rankings.βœ“ LEVERAGED DATA ANALYTICS: Utilized data analytics to optimize marketing efforts, leading to increases in conversion rates and sales growth.βœ“ DEVELOPED CUSTOMER RETENTION PROGRAMS: Created and executed loyalty programs, improving customer retention rates and fostering long-term client relationships.βœ“ COLLABORATED WITH CROSS-FUNCTIONAL TEAMS: Worked closely with sales, product, and customer service teams to align marketing strategies with business objectives, driving overall company growth.
  • Trailique Technologies
    Managing Partner
    Trailique Technologies Apr 2024 - Present
    Trailique is a comprehensive IT services provider committed to empowering businesses of all sizes to navigate the ever-evolving digital landscape with confidence and ease.Our diverse range of services, including Discovery and Prototyping, Consulting, Mobile App Development, Site Audit, Digital Transformation, Global Staffing, SEO Services, Product Development, Enhancement & Integrations, Quality Assurance/Testing, Maintenance & Support, IoT, AI & ML, Blockchain, Website Development, and Cyber Security, are designed to cater to the unique needs of our clients.Across industries such as Transportation, Healthcare, E-Commerce, Management, Marketplace, and Home Services, our team of experts harnesses the power of cutting-edge technologies to deliver user-centric solutions that drive tangible results.βœ“ SPEARHEADED ACCOUNT BASED MARKETING INITIATIVES: Developed ABM comprehensive campaigns targeting multiple industries resulting in increased customer engagement and retention. βœ“ ENHANCED LEAD GENERATION: Implemented advanced lead generation strategies, boosting MQLs.βœ“ LEVERAGED DATA ANALYTICS: Utilized data analytics to optimize marketing efforts, leading to increases in conversion rates and sales growth.βœ“ DEVELOPED CUSTOMER RETENTION PROGRAMS: Created and executed loyalty programs, improving customer retention rates and fostering long-term client relationships.
  • Matterport
    Global Director, Ecommerce Marketing
    Matterport Jun 2022 - Jul 2023
    Sunnyvale, California, Us
    A SaaS and hardware manufacturer, Matterport is the leading spatial data company focused on digitizing and indexing the built world. The all-in-one 3D data platform enables anyone to turn a space into an accurate and immersive digital twin which can be used to design, build, operate, promote, and understand any space for real estate, photographers, AEC, manufacturing and insurance carriers. Directly responsible for managing firm’s daily ecommerce marketing operations, cross-functional team supervision, marketing and sales plan development and execution, overseeing large-scale product launches, monitoring marketing analytics, management reporting, and handling a wide variety of special projects. β–ͺ Has presided over a marketing program which has met all companywide expectations including paid media merchandising, promotions, CRO, email and CRM, SMS, organic channels, traffic and sales forecasting. β–ͺ Executed marketing and sales strategy for owned channel, with 20% YoY growth.β–ͺ Oversees marketing strategy development and execution for marketplaces, including Amazon, recognizing sale increase of 32% fourth quarter, as well as YoY growth and an 18 ROAS.Successfully launched the Pro3 Camera, the largest product release in Matterport’s history on company-owned channels and marketplaces. β–ͺ Collaborates with cross-functional teams, including sales operations, marketing operations, product marketing, analytics, and others to bring campaigns to market ahead of schedule and under budget.
  • Nissan Motor Corporation
    Sr. Business Analyst, Ecommerce
    Nissan Motor Corporation Oct 2020 - Apr 2023
    Yokohama-Shi, Kanagawa, Jp
    Leading Global Automotive Manufacturer and InnovatorSpecialized in eCommerce business expansion, opportunity analysis and identification with a $5M budget, focused on high-growth programs and achieving substantial sales increases and increased market penetrationβœ“ PROJECT MANAGEMENT: Reduced time to market by 18 months and cut delivery time from 11 to 6 days through effective project management.βœ“ SALES GROWTH: Achieved a 38% YoY increase in sales for direct-to-consumer parts program.βœ“ STRATEGIC PLANNING: Identified 10 significant business opportunities, contributing to a 20% YoY growth in revenue.
  • Sei Worldwide
    Vice President Ecommerce And Growth Marketing
    Sei Worldwide Dec 2017 - Mar 2023
    A direct to consumer growth marketing agency for consumer driven organizations. Led strategy evaluation across product design, innovation, eCommerce, and marketing, managing a $300M annual budget.βœ“ REVENUE GROWTH: Spearheaded initiatives resulting in a 25% annual revenue increase. Drove a 300% increase in online revenue over 18 months for Lip Smacker.βœ“ DIGITAL MARKETING: Enhanced brand awareness and customer acquisition through strategic digital marketing campaigns, resulting in a 25% growth in organic search traffic.βœ“ INNOVATION PIPELINE: Achieved a record-setting product launch for Ferrara, generating $10M in sales in the first quarter.CLIENT LIST: Ferrara Candy (Keebler, Nerds, Famous Amos, Brach's, Funables), Weber Grills, Yamaha Entertainment Group – Yamaha Artist Relations Group, Digital Marketing; Markwins Beauty Brands (Wet β€˜N Wild, Physician’s Formula, Lip Smacker and Black Radiance); NatureBox; Snack Nation; Beauticacs; Hunter Fan Company; Home by Jennifer Adams; NZXT; and Blast Motion.
  • Razer Inc.
    Director, Global Online Sales, Ecommerce And Marketing
    Razer Inc. Oct 2013 - Dec 2015
    Irvine, Ca, Us
    Global Gaming Hardware and Software CompanyManage a diverse team of eCommerce professionals in the United States and Singapore. Responsible for direct to consumer sales, and creating and maintaining lifetime relationships with gamers by providing the best online experience. Responsible for the global P&L of RazerZone.com, I manage the daily operations of our flagship eCommerce site and several localized sites including the management of customer service, pricing and promotions, merchandising, product sourcing, shipping, warehousing, and web development and management, owning the global online business and direct to consumer sales for Razer.I manage online marketing initiatives including customer acquisition and retention campaigns, manage the consumer database, media buys and placement, creative development, KPIs, campaign analysis and optimization, online marketing budget, promotional calendar and messaging--my focus is always on the user experience and site functionality with high conversion rates. I also support the retail channel and global activities.βœ“ REVENUE EXPANSION: Directed operations contributing to a 400% revenue growth, scaling the business from $10M to $50M in 18 months.βœ“ CUSTOMER ENGAGEMENT: Boosted online engagement scores by 40% through targeted marketing campaigns.βœ“ GLOBAL CAMPAIGNS: Managed global sales campaigns across 5 continents, achieving record-breaking website traffic and securing #1 industry ranking in online sales.Specialtiesβœ“ Growth Strategyβœ“ P&L responsibilityβœ“ Business planningβœ“ Strategyβœ“ Market identification and creationβœ“ Direct to consumer / eCommerceβœ“ Cross-functional team managementβœ“ Pricing / promotionsβœ“ Online marketing initiativesβœ“ Acquisition marketingβœ“ Retention marketingβœ“ Conversion rate optimizationβœ“ Email marketingβœ“ Segmentationβœ“ Media Buysβœ“ Marketing automationβœ“ Affiliate program
  • Solar Electric
    Head Of Marketing, Ecommerce And Business Development
    Solar Electric Jan 2005 - Oct 2012
    San Diego, Ca, Us
    Based on overall company goals and direction, developed new marketing strategies to promote the sales of wholesale and retail parts and components, and system integrations. Evaluate and analyze the effectiveness of these strategies by looking at the impact they had on market share and consumer perception. Establish pricing strategies, create and evaluate budgets and make return on investment projections. Developed customer contact contact strategies and developed and managed eCommerce site. Managed a cross-functional team. Regularly pitched presentations to C-level executives.Specialtiesβœ“ Brand management βœ“ Strategic planning βœ“ Segmentation βœ“ Marketing communicationsβœ“ Creative developmentβœ“ Social media βœ“ Lead generation βœ“ SEO and PPC βœ“ Web analyticsβœ“ Creative developmentβœ“ Market research βœ“ Field marketingβœ“ Media/PRβœ“ Sales/Biz Dev
  • Solar Electric
    General Manager
    Solar Electric Jan 2005 - Sep 2012
    San Diego, Ca, Us
    A solar electric and renewable energy professional with hands-on industry experience including: solar system design and integration, secured project financing and have distributed systems and components for residential, commercial and government customers all over the world. Expertise in both stand-alone (battery back-up) and interactive grid-tie systems.Working closely with senior executives, implemented policies and procedures to increase organizational productivity and profitability. Created strategic plans to promote the company’s goals, and ensured that departments ran effectively to ensure efficient and effective delivery of solar and alternative energy services. Examine financial statements and modified objectives and business plans according to market trends and economic conditions. Manage relationships with vendors, manufacturers and customers. Specialtiesβœ“ P&L responsibility βœ“ Business planning βœ“ Strategic planning βœ“ Market identification and creation βœ“ Capital funds creation and managementβœ“ Cross-functional team managementβœ“ Project feasibility analysis βœ“ Project management βœ“ Business developmentβœ“ Energy system design and installationβœ“ Marketingβœ“ Worldwide expertiseβœ“ Energy Efficiencyβœ“ Power Purchase Agreements (PPA)βœ“ Project Financingβœ“ Utility Scaleβœ“ Interactive grid-tie, stand-alone and hybridDesigned and installed the first grid-tie system in Mexico in conjunction with the Canadian and Mexican Government.Licenses:βœ“ California State License Board, C46 Solarβœ“ Certified Energy Plans Examiner, Residentialβœ“ Certified Energy Plans Examiner, Non Residential (Commercial)
  • Window Rock Enterprises
    Marketing, Digital Marketing And Ecommerce Director
    Window Rock Enterprises Jun 2004 - Dec 2004
    Us
    Managed a portfolio of 6 brands. Responsible for brand development, web site traffic growth, web site UI and advertising revenue of number one selling nutraceutical. Developed brand strategy and statistics systems. Developed contact strategies for in- and out-bound call center. Created lifestyle brands and developed and launched new products and brand extensions.Specialtiesβœ“ Brand management βœ“ Strategic planning βœ“ Segmentation βœ“ Marketing communicationsβœ“ Creative developmentβœ“ Market research βœ“ Product development, launch and managementβœ“ Direct response
  • Metabolife International
    Director Of Online Marketing And Ecommerce
    Metabolife International Jul 2001 - Jun 2004
    Us
    Redesigned and launched eCommerce site and created new online MLM business. Created comprehensive marketing strategies using online media. Wrote and optimized website content to ensure both search engine visibility and favorable user experience. Created and distributed regular e-newsletters and e-blasts. Developed lead generation strategies and managed CRM database.Implemented a variety of forms of social media to promote brand recognition and promotions and to drive traffic to the company's website. Managed agencies and developers.Tracked and monitored site traffic and optimize campaigns based on the best-performing strategies.Specialtiesβœ“ SEO management βœ“ Strategic planning βœ“ Creative development βœ“ Marketing communicationsβœ“ Copy writingβœ“ Social mediaβœ“ Lead generationβœ“ Advertising

Crystal Phelps πŸ‘‘ Skills

Product Marketing Direct Marketing Marketing Management Website Development Team Building E Commerce Social Media Solar Energy Online Marketing Brand Development Web Content Web Design Business Development Market Research Online Communications Digital Marketing Advertising Lead Generation Integrated Marketing Strategic Planning Advertising Management Seo Strategy Business Planning Online Advertising E Commerce Seo Marketing New Business Development Business Process Event Management Product Management Customer Service Direct Mail Social Media Marketing Creative Direction Renewable Energy Email Marketing Business Strategy Customer Acquisition Management Pay Per Click Product Development Cpg Industry Marketing Communications Product Launch Marketing Strategy Brand Management Analytics Search Engine Optimization Ppc

Crystal Phelps πŸ‘‘ Education Details

  • Brigham Young University
    Brigham Young University
    Communications
  • Westminster University
    Westminster University
    Marketing

Frequently Asked Questions about Crystal Phelps πŸ‘‘

What company does Crystal Phelps πŸ‘‘ work for?

Crystal Phelps πŸ‘‘ works for Dalen Products

What is Crystal Phelps πŸ‘‘'s role at the current company?

Crystal Phelps πŸ‘‘'s current role is Chief Marketing Officer.

What is Crystal Phelps πŸ‘‘'s email address?

Crystal Phelps πŸ‘‘'s email address is cr****@****inc.com

What is Crystal Phelps πŸ‘‘'s direct phone number?

Crystal Phelps πŸ‘‘'s direct phone number is +161968*****

What schools did Crystal Phelps πŸ‘‘ attend?

Crystal Phelps πŸ‘‘ attended Brigham Young University, Westminster University.

What skills is Crystal Phelps πŸ‘‘ known for?

Crystal Phelps πŸ‘‘ has skills like Product Marketing, Direct Marketing, Marketing Management, Website Development, Team Building, E Commerce, Social Media, Solar Energy, Online Marketing, Brand Development, Web Content, Web Design.

Who are Crystal Phelps πŸ‘‘'s colleagues?

Crystal Phelps πŸ‘‘'s colleagues are Chuck Russell, Steven Katz, Christy Attkisson, Samantha Cantrell, Ric Brooks, Kwongi Lynn, Barbara Hamlett.

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