Maintain employee confidence and protects payroll operations by keeping a high level of confidentiality.* Contributes to team effort by accomplishing related results as needed* Respond to internal employee payroll inquiries in a timely manner via our workflow system* Preparation and processing of multi-state payroll for exempt and nonexempt employees in the US.* Processing but not limited to employee life cycle changes in the payroll system which include new hires terminations entity changes salary increases tax changes department allocations and garnishments.* Work with cross functional teams across the organization such as HR Benefits Finance/Accounting etc.* Assist with providing relevant payroll related reporting to various teams within the organization as deemed appropriate* Additional duties as assigned to meet business need.

• Collect, calculate and enter data to ensure that all time sheets are in compliance maintain 100% accuracy in payout per weekly audit.• Investigate and update payroll discrepancies by collecting and analyzing information to help ensure that all invoices are accurate • Maintains payroll operations by following policies and procedures; reporting needed changes.• Maintains compliance processes in preparation for payroll audits via the Internal Revenue Service • Maintains current record of employee information Service • Successfully process pay via paycards, direct deposit or physical check

* Maintain employee confidence and protects payroll operations by keeping a high level of confidentiality.* Contributes to team effort by accomplishing related results as needed.* Respond to internal employee payroll inquiries in a timely manner and oversee the payroll email inbox.* Preparation and processing of multi-state payroll for exempt and nonexempt employees in the US.* Processing but not limited to employee life cycle changes in the payroll system which include new hires terminations entity changes salary increases tax changes department allocations and garnishments.* Work with cross functional teams across the organization such as HR Benefits Finance/Accounting etc.* Assist with providing relevant payroll related reporting to various teams within the organization as deemed appropriate.* Additional duties as assigned to meet business need.

• Actively use multiple systems daily (CSPro, Siebel, Lotus Notes, Citrix, Ultipro)• Handles difficult and complex calls regarding Life Benefits, Pension and Human Resource concerns.• Documents and closes team case management follow-up as needed.• Leads mentor side by sides and training which includes the quality improvement log review and updates for training materials.•Assists with best practice Standard Operating Procedures to help eliminate client escalations while also improving the team’s quality by identifying trends. Communicates understanding of the business acumen within these sessions to ensure that the team is growing.

• Recruited prospective blood donors from a variety of sources by phoning individuals to make donation appointments• Coordinated reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals

• Assisted customers with successful purchases and or returns/exchanges• Maintained balanced register and change fund• Promoted credit card sales

• Maintained proper case management of all active cases• Administered TABE testing • Developed individualized job search, career plan and career goals with the participants, appropriate to the participant’s barriers and the guidelines of the funding agency• Facilitated job placement by taking part as necessary in the application, and such as mock interviewing • Developed/ completed intake evaluations, discharge summaries, needs assessments, and career service plans• Conducted Work First Development Employment Services Orientation