Crystal Puryear Email & Phone Number

Louisville, Ky, Us

Shawnee Branch Youth Services Supervisor

Louisville, Kentucky, United States

Developed training program goals and objectives based on department’s strategic plan Developed training projects, programs, and communications to improve equity for all employees, managers, interns, and outside contractorsDesigned equity training content for 250+ employees ages 18-70 with active and practical adult learners in mind Reviewed and refined the department's existing online training programs for organizational effectiveness and performance improvements by eliminating 25% of outdated/ineffective content Improved systems for tracking and triaging incoming presentation requests

Communicated effectively with a diverse culture of customers and stakeholders with tact and attention to unique expectations.Developed and delivered effective and engaging presentations, in-person and virtually, to 30+ staff resulting in 50% more staff digital resource useConducted and analyzed reports to build new strategies based on client and leadership feedback improving outcomes by 25%Provided remote and in-person technical support to coworkers and customers. Adept at walking inexperienced users through the implementation of new technologies. Maintained cooperative partnerships with departments and managers to build new strategies based on customer and manager feedback Documented various data points with extreme accuracy and confidentiality for strict compliance records

Jeffersonville In

Developed and delivered strategic curriculum with maximum efficacy increasing outcomes on a yearly basis Modified curriculum to best support the organization’s long term performance objectives resulting in 10% growth Performed one-one-one coaching with clients that require customized training tailored to individual learning types. Documented various data points with extreme accuracy and confidentiality for strict compliance records

Taylorsville, Ky

Developed and implemented strategic curriculum with maximum efficacy Modified curriculum to best support the organization’s long term performance objectivesPerformed one-one-one coaching with clients that require customized training tailored to individual learning types. Conducted performance gap analysis to assess current state and prioritize performance issues Documented various data points with extreme accuracy for strict compliance records

Bachelor Of Education - Bed, English Language And Literature/Letters

Master Of Library & Information Science - Mlis, School Librarian/School Library Media Specialist