Collaborates with stakeholders across the VA to support their understanding of human-centered design methods, approaches, and applications. Scopes, plans, and manages complex design projects beginning with problem framing discovery and design to deliver. Develops and delivers human centered design workshops, sprints, meetings and other interactive experiences that engage a wide variety of stakeholders in the co-design process. Develops visuals and communications artifacts to convey design concepts and the goals and outcomes of design projects and the design portfolio, and creates prototypes for implementation. Identifies and applies appropriate methods drawn from human centered design and other disciplines to enable problem solving and innovative solution development. Scopes project requirements, establishes priorities, determines resources, tracks and reports progress, and ensures adherence to schedules, scope, and budget.

Graphic Design and Writing/Editing company. Services provided included: web design, branding products, marketing materials, Resume/CV editing & formatting, academic document editing & formatting, as well as professional graphic design services on a project-based schedule.

Plans and conducts functional technical activities for projects/programs. Identifies, analyzes and resolves complex problems. Independently identifies and resolves conventional problems which may require deviations from accepted policies or instructions. Adapts existing plans and techniques to accomplish complex projects/programs. Recommends improvements to the design or operation of systems, equipment, or processes. - Proactively analyzes and evaluates programs, identifies potential problems and situations and effectively uses resources to independently research and implement effective solutions from time and cost-effective perspectives. Routinely reviews new and existing laws, regulations, policy and guidance, and office procedures, communicates with stakeholders and then provides appropriate recommendations for required changes/modifications to AFSC processes, and minimizing complexity of processes whenever possible. Non-compliances are reported, analyzed and processed as required. Develops and recommends an alternative process, strategy, or long-term solution to reoccurring programs, processes, and/or organizational problems. Seeks opportunities to improve the program execution or existing processes without management request. Develops new procedures or modifies existing program procedures when necessary, and consistently provides clear and accurate information to the supervisor and senior management to obtain necessary approvals.

Served as a psychology technician in support of Human Factors research with special emphasis on measuring impacts of human factors on performance in aviation environments. - Published Documents1. FAA Office of Aerospace Medicine Civil Aerospace Medical InstituteReport No: DOT/FAA/AM-17/13Title and Subtitle: Crew Resource Management in Helicopter Air Ambulance Operations: A Literature ReviewReport Date: April 2017Authors: Rowley C, Bryant MR2. FAA Office of Aerospace Medicine Civil Aerospace Medical InstituteReport No: DOT/FAA/AM-16/6Title and Subtitle: Evaluation of Fatigue and Responsibilities of Cargo Supervisors and Flight Mechanic Cargo SupervisorsReport Date: August 2016Authors: Bryant MR, Nesthus TE, Rowley C

- Oversees the instruction of VA Benefits I Briefing, VA Benefits II Briefing, Career Technical Training Track, Capstone, and Military Life Cycle events for transitioning service members.- Obtains Transition Assistance Program (TAP) class schedule from the installation POCs and assigns briefers to applicable classes.- Coordinates with installation POCs regarding building and space allocations and other logistical issues.- Monitors day-to-day briefer operations and reports performance or quality assurance issues to the Area Lead.- Participates in weekly Site Lead teleconferences.- Collects administrative report inputs from all briefers and provides to Area Lead.- Provides and collects sign-in sheets from each participating service member (SM), veteran, or family member at each transition event.- Inputs all SM demographic data into the integrated, web-based data collection tool.- Requests travel authorization prior to any planned travel and compiles trip reports.- Ensures travel arrangements are met through coordination with the subcontractor Lead.- Verifies itinerant sites are receiving Participant Guides in a timely manner.- Ensures itinerant sites have compatible audio/visual equipment to conduct briefings.- Distributes communications material to the TAP coordinator, public affairs officer, and family readiness center at Veteran Opportunity to Work (VOW) sites prior to the launch of VA's enhanced TAP sessions. - Maintains a good working partnership with TAP managers, Veteran Service Organizations, and Regional Offices.- Provides individual assistance sessions to SMs, veterans, and their family members.- Maintains fluency of all VA benefits and programs.

- Coordinated and communicated about programs and events such as conferences (Environmental Health Sciences Summer Institute), seminars, lectures, meetings and workshops; coordinated program communications and marketing using appropriate software, including Word, InDesign, PowerPoint, Excel and Photoshop.- Developed and oversaw project timelines; coordinated scheduling of meetings and other programmatic activities pertaining to the EHS Summer Institute.- Prepared and monitored budgets for the Institute, as well as programs and events chaired by the director.- Responded to inquiries and completed correspondence regarding programs and activities; researched grant and funding opportunities and critically participated in proposal preparation, on-time submission and progress reporting.- Compiled and assisted the director in the analysis of program statistics.- Played a central role in the maintenance of program records and databases.- Coordinated program operations to include equipment, staff and budget as it pertained to the Environmental Health Sciences Summer Institute.

- Directed the development and implementation of testing documents and processes.- Synchronized the entire development process for test banks and skill sheets from initial meetings with program teams to completion.- Managed the established translation, review, and maintenance processes for all testing documents to include formatting and editing.- Served as the point of contact for questions that surfaced throughout the use of the documents.- Organized and led meetings, planned project timelines, and managed multiple detailed projects at one time with the proactive attitude to adjust accordingly to meet deadlines.

- Reviewed, analyzed and evaluated major programmatic issues to ensure program functions were carried out.- Coordinated efforts among various departments and organizations to ensure timely, effective reporting.- Monitored and ensures completion of research, study and survey projects.- Initiated review, negotiation, modification and or termination actions.- Coordinated contract modification as required.- Performed liaison functions with multiple organizations.- Monitored and evaluated programs and provided feedback to management officials at all levels.- Ensured advisory services were widely available and carried out efficiently for all personnel.- Oversaw the development, execution and revision of training policies, processes and procedures.- Used survey information to determine programs offered; solicited proposals for new programs as needed.- Conferred with professionals at all levels of educational institutions and local industry to discuss matters pertinent to departmental goals.- Researched, interpreted and applied regulatory guidance from a variety of sources.- Conducted feedback counseling with employees to discuss performance, goals and career plans.- Performed and documented performance reviews to ensure employee growth and development.- Coordinated with local and national media, ensuring that information pertinent to the department was accurate and up-to-date.- Effectively communicated technical concepts in non-technical language.

- Planned and prepared graphic images, special displays, and exhibits.- Developed graphic products for direct viewing, printing, and reproduction; photography and projection; and televised presentation.- Prepared sequential art work for use in series or to achieve cinemagraphic animation and special effects.- Compiled and depicted data using various media, drawing instruments, and electronic equipment. Employed visual elements and principles of composition including style, balance, contrast, tone, color, dominance, and subordinance.- Operated special graphics equipment including graphic imaging systems, copy cameras, and serigraphic, printing, duplicating and processing equipment.- Operated and maintained presentations equipment.- Set up, positioned, synchronized, and operated various types of cameras, projectors, video and audio recorder-reproducers and monitors, video teleconference, digital interface, computers, and multimedia equipment. Selected lenses, screens, or television monitors according to viewing distance, medium type, ambient light, and audience size.- Positioned microphones, records proceedings, and arranged viewing or conference areas.- Directed on-line modifications of visual information products during presentations and conferences.- Designed, integrated, and supervised presentation facilities and systems. Prepared facility layouts, electrical cabling schematics, equipment switching procedures, and links acoustical equipment with projection systems for classrooms, conference rooms, theaters, and teleconferencing facilities.- Administered, monitored, and evaluated operating expenditures, and prepared future operating budget estimates.- Ensured proper disposition of visual information record material.- Observed copyright and reproduction restrictions. - Conducted customer relations programs.- Managed visual information hazard communication program.