Crystal Benavides, Mscj Email & Phone Number

Austin, Tx, Us

Santa Barbara, Ca, Us

Responsible for developing and managing 12 enterprise MSPs generating revenue at LogicMonitor, the leading SaaS-based unified observability and IT operations data collaboration platform for enterprise IT and managed service providers.• Develop a trusted advisor relationship with customers (practitioner-level and C-suite alike) to ensure goals are aligned and success metrics are identified from a business strategy perspective• Proactively identify technical and expansion opportunities and partner with Sales counterparts to develop a strategic plan of approach• Maintain a deep understanding of the LogicMonitor product suite and consult customers about the most relevant features/functionality for their specific requirements to drive value• Lead new customer onboarding meetings, validating and identifying customer needs, potential challenges, and key implementation timelines• Build lifecycle success plans to review during bi-weekly meetings and ensure evolving objectives are met• Serve as SME for LogicMonitor best practices and add-on options, using technical expertise and customer experience to identify opportunities to educate teammates and impact the development of the customer lifecycle/support framework

Santa Barbara, Ca, Us

Effectively sourcing quality pipeline for our Strategic Enterprise Sales Team. We support the largest Strategic Accounts here at LogicMonitor. We are effectively engaging with prospects to win business with some of the largest new logos. Responsible for effectively maintaining and managing our current customer base to capitalize on growth opportunities within our top Enterprise install accounts.I take pride in the work that I do and as a leader the success of my team is everything. Watching my reps grow and develop both professionally and personally is what motivates me. Monitoring unlocks new pathways to growth. At LogicMonitor, we expand what’s possible for businesses like yours by advancing the technology behind them. LogicMonitor seamlessly monitors infrastructures, empowering companies to focus less on problem solving and more on evolution. We help you turn on a complete view in minutes, turn the dial from optimization to innovation and turn the corner from sight to vision. Join us in shaping the information revolution.

New York, Ny, Us

Q1 2019: 123% AchieverQ2 2019: 114% AchieverQ3 2019: 119% AchieverQ4 2019: 133% Achiever2019 Top Global SDR Manager: 123% AchieverQ1 2020: 105% AchieverHelped build and lead a team of SDRs responsible for identifying and qualifying sales opportunities for the Enterprise NA Sales Team.Helped grow the NA SDR org to nearly quadruple in size over the course of my career at MongoDB. Recruited, hired and retained high performing SDRs via all available channels. Talent Development was at the core of my role at MongoDB as SDRs as I trained my reps to become the next wave of AE's. Hired outstanding talent, mapped out the gaps in that rep’s skillset, held them accountable to reaching their potential and ultimately guided them to help progress into an AE role. Partnered with Directors and Vice Presidents across our sales organization as my team was a crucial part of uncovering new opportunities, determining how to unlock new territories, and driving revenue into their pipeline. Provided weekly team performance summary as well as timely and accurate forecast to senior management based on a deep understanding of historical trends as well as representative’s individual performance.Provided strong coaching and mentoring through a deep understanding of sales, our business model, and our sales methodology.Supported my team by participating in prospect qualification and discovery calls/meetings and provided individual and customized feedback and coaching to help sharpen their skill sets.Collaborated with Marketing, Sales Operations, Field Sales and Inside Management to drive increased performance and scale the business.Collaborated with Sales Operations and established scalable reports/dashboards to provide high visibility into lead follow-up SLAs and conversions.Developed and owned Key Performance Indicators (KPI) for the Sales Development team, supervised the activity of the team, tracked the results and drove the team execution based on those metrics.

Austin, Tx, Us

Translated the organizations vision, mission, and values into a meaningful context that the sales team could relate to and feel excited by. Trained and hired new Account Managers for the US sales team.Accurately forecasted and drove the sales process.Strong prospecting skills that drove high volume pipeline building activity across the sales team.Communicated and continously collaborated with pre-sales engineers, support and product management teams to help scale the business. Continuously mentored and developed my team to increase their sales capabilities and capacities to help further scale their careers.Maintained a high level of customer satisfaction with existing accounts, increased solution penetration and grew run rates.Ran a highly structured operation focused on metrics and results with a sense of urgency and passion to win. Maintained a fast-paced environment ensuring all extremely aggressive deadlines were effectively and consistently met. Always maintained a strong desire to develop my people and lead from the front by example.Always sought out new opportunities and maintained a strong focus on continuous process improvement.

Austin, Texas, Us

Create a systematic sales process that provides predictable revenueDirectly lead and manage a team of 10 Inside Sales Representatives and $13M in revenue Lead my team to have consistent year over year growth in revenue2016 Sales Club Recipient for 100% to yearly quotaClosely collaborate with sales support organizations to build strategy for customer acquisitionBuild transactional business in both direct and indirect fullfillment Strong focus on Coaching and Development on-boarding 10 sales reps over the last two years, with 5 growing into promotion rolesFocus on removing friction in the sales process; conversion, ecommerce, etc.Proactively manage the KPI’s on a daily business to ensure consistency in a volume business

Austin, Texas, Us

Promoted from group of peers to lead the teamSet and monitored key KPIs to ensure my team was achieving key business objectives and successfully reaching all sales targetsMotivated and led team with weekly meetings and coaching sessionsManaged, coached and help develop a team of sales representatives.Ensured that we hit our metrics and exceed our sales goals on a weekly, monthly, quartering and annual basisMotivated and lead the team towards hitting sales quotas and bonusesEnsured that our aspect of the business was streamlined and ran efficiently and effectively on a daily basisActively managed all reps pipeline in Salesforce to accurately forecast the business and ensure targets and metrics were being met

Austin, Texas, Us

Top booking rep for 6 months straightPromoted to team lead after 6 months of continuously hitting 100% to monthly quotaHigh-volume and high-velocity sales modelResponsible for full sales cycle; Build, Qualify, Negotiate, and CloseSold to both New and Existing customers in high volume modelResponsible for making high volume outbound calls and emailsIn charge of working leads, building pipe and closing businessResponsible for selling to net new customers and existing customersIn charge of qualifying leads and guiding customers through our sales processMy focus was selling customers on the value of a solution

Masters Of Science In Criminology With A Certificate In Forensic Psychology, Criminology

Bachelors Of Science In Criminal Justice/ Minor In Forensic Psychology, Criminal Justice And Forensic Psychology