Crystel Montealto Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Philippines

Tetz' Choice offers ORIGINAL variety of items that we believe that are of excellent quality and consumed or used officially by the owners. The shop's main concern is to share the beautiful experiences upon using the high quality products (on a first hand basis) but still at an achievable prices. With a classy touch & personal picks of Tetz' Choice, we will help you make the right choice!

Batangas, Calabarzon, Philippines

- One of the 2 signatories of the Community Checking Account.- Approves budget allocation for the community projects of the elected officials for the next fiscal year.- Revises and submits the final budget plan to the City Budget Officer.- Generates reports directly to the City Treasury Office and City Accountant regarding the community financial reports including income and expenses, purchase orders, deposits and withdrawals, collections, official receipts, files taxes to Bureau of… Show more - One of the 2 signatories of the Community Checking Account.- Approves budget allocation for the community projects of the elected officials for the next fiscal year.- Revises and submits the final budget plan to the City Budget Officer.- Generates reports directly to the City Treasury Office and City Accountant regarding the community financial reports including income and expenses, purchase orders, deposits and withdrawals, collections, official receipts, files taxes to Bureau of Internal Revenue, etc.- Answers to all the questions or audit memos and findings of the Commission on Audit Officers regarding the purpose and amount of purchases and legal papers to ensure transparency and good governance.- Distributes salary / wages of elected and appointed officials of the community every end of the month.- Audits the distribution of relief goods to the local people and receive feedback for improvement of public service.- Main author and initiated the very first law on community business clearance fees to improve collections of fees and ensure that funds are only used for the sole good of the public. - Collects business fees and community tax certificates, issues official receipts and certificates of the transpired transactions.- Acts as the receptionist / front admin assistant to assist locals regarding their needs for legal documents (business clearance, community good moral certificates, legal complaints, basic needs, etc.)- Acts as financial adviser of the community captain regarding budget allocation.- Keeping all financial and legal documents safe, organized and available for verification at any time.- Does inventory of properties and equipment on a quarterly, mid-year and annual basis for the city auditors.- Advises other public and appointed officials on the most effective strategies to maximize budget allocation for the sole good of the public. Show less

Philippines

- Generates reports about the team's performance such as attendance rate, transfer rate, sales, CSAT rate,- Does call listening for peer-to-peer coaching and quality assurance.- Takes supervisory call requests as needed.- Do phone-time as needed, especially if the site is short-staffed.- Leads the newbies on their on-boarding and call listening activities.- Ensure that the team are helping the customers without any pen and paper on their desks to ensure confidentiality of… Show more - Generates reports about the team's performance such as attendance rate, transfer rate, sales, CSAT rate,- Does call listening for peer-to-peer coaching and quality assurance.- Takes supervisory call requests as needed.- Do phone-time as needed, especially if the site is short-staffed.- Leads the newbies on their on-boarding and call listening activities.- Ensure that the team are helping the customers without any pen and paper on their desks to ensure confidentiality of customers' profile.- Setting the tone of the team by doing a team huddle before the shift starts to ensure everyone is aligned with company's goals and current policies.- Multi-tasking of generating reports as well as providing answers to the queries of the agents about the processes and applicable solutions to customer's difficult requests.- Monitors the team if they are hitting the company's target and KPI metrics to measure success level.- Letting the agents know that their hard work is well-appreciated and motivates them to achieve team goals.- Any related tasks that may be assigned by the Operations Manager.- Delegates tasks to the team to maximize efficiency of team members, which is also part of their training for professional development. Show less

Philippines

- Receives 80-90 incoming calls per 8 hour-shift regarding upgrades and downgrades of services acquired, answers billing and general questions and processes payment arrangements, reactivates, cancels, or suspends services as requested, advises the customer on how they can keep a good account standing and provides freebies for deserving accounts, saves customers from cancelling account as much as needed, walk the customers through basic troubleshooting measures, schedules field service… Show more - Receives 80-90 incoming calls per 8 hour-shift regarding upgrades and downgrades of services acquired, answers billing and general questions and processes payment arrangements, reactivates, cancels, or suspends services as requested, advises the customer on how they can keep a good account standing and provides freebies for deserving accounts, saves customers from cancelling account as much as needed, walk the customers through basic troubleshooting measures, schedules field service technician requests, offers upgrades to loyal and healthy accounts, minimized transfer rates and provides excellent customer care by providing a one-call resolution.- Maintains 100% attendance rate by being punctual and reliable.- Share good practices to the team members to help the team grow and achieve the goals as a whole.- Makes the initiative for personal and professional growth through observation and helping the team leader on his/her duties and responsibilities as a team leader. Show less