Crystina Ridenour Email & Phone Number

Sandy, Utah, United States

United States

United States

Utah, United States

Lehi, Utah

Farmington, Ut

As a Client Advisor and Brand Specialist with Wallace Automotive Group (WAG), I served as the organization’s representative in all activities connected with the sale of new and pre-owned vehicles. My Career with WAG started with their BMW locating in Highlands Ranch, CO and progressed to their Mercedes-Benz location in Farmington, UT.It has been a privilege to work with this company and I am forever grateful for the education and skills I've acquired with this group.As an advisor and specialist, I worked with clients through the entire sales process, from vehicle selection through signing purchase paperwork. I was required to play three rolls in one; sales person, sales manager/closer, and finance manager.My responsibilities included:- Cultivating internet leads and "fresh-up" opportunities- Implementation of an affective and aggressive follow up campaign for un-sold prospects- Work with clients through the sales process (meet & greet, needs analysis, vehicle selection, presentation of purchase options, presentation of finance & insurance options, complete purchase paperwork, etc.)- Build value in myself, the company, our inventory, and all finance & insurance products.- Maximize "back end" profitability by selling finance & insurance products and seeking maximum possible finance reserve.- Maintain positive and effective communication with high net worth individuals and help them through the car buying process.

Westminster, Co

As Office/Marketing Manager at Movement Mechanics I was the face of the business at the Westminster location. In addition to managing the staff and scheduling clients, I also created and managed all internet and text message marketing campaigns. All marketing content was of my own design and implementation.Additional responsibilities included:- Interviewing job candidates- Overseeing the day to day operations of the business

Golden, Colorado

As Acquisitions Coordinator for Planet Honda, I created and lead a department of 2 persons specializing in vehicle acquisitions utilizing Kelly Blue Book's ICO and the dealership service drive. My responsibilities included: - Creating and implementing work flow processes- All marketing templates and campaigns, - Direct communication with leads and potential customers- Creating and implementing prospecting campaigns - Continued follow-up with customers through the acquisition process- Vehicle valuations and market analysis, determining a vehicle's value - Transaction paperwork. Within 12 months I transformed an underperforming dealership program from a net loss of -$8,000 monthly to generating a monthly average of $23,166 in revenue.

Reseda, California

As a Sales & Leasing Specialist at Kolbe Honda demonstrated an understanding of automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models. I developed buyers by maintaining rapport with previous customers; suggesting trade-ins; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions. I qualified buyers by understanding buyer's requirements and interests; matching requirements and interests to various models and building rapport. I closed sales by overcoming objections; asking for sales; negotiating price; explaining and offering warranties, services, and financing; delivered automobiles.

Business, Management, Marketing, And Related Support Services

General Education