With over 25 years of experience in customer service, I am a seasoned professional who can handle various tasks and challenges in a fast-paced environment. I have a certificate of completion in Health/Medical Claims Examiner from Branford Hall Career Institute, and an associate's degree in Culinary Arts/Chef Training from Gateway Community College.Most recently, I worked as a Patient Services Specialist at Smilow Cancer Hospital, where I provided exceptional service and support to patients, families, and staff. I was responsible for scheduling appointments, verifying insurance information, collecting co-pays, and maintaining accurate documentation. I also collaborated with the call center and the reception teams at Key Hyundai of Milford and Barberino Nissan, where I answered phones, greeted customers, and assisted with payments and agreements. I have strong computer literacy and active listening skills, and I am passionate about customer service and healthcare. I am looking for a remote work opportunity that allows me to use my skills and experience to make a positive impact.