Christopher Klein Email & Phone Number

Drive and help shape the UX of our Game Editor.As a UX Designer at Cloud Imperium Games, I drove and helped shape the UX of our Game Editor, a tool that enables our developers to create galactic experiences for Star Citizen.- Provided weekly/bi-weekly reports to leadership- Provided both high- and low-level constructive feedback and improvement suggestions- Work with Producers & Engineers to translate feedback into concrete JIRAs- Engaged with and represent multiple gameplay disciplines- Evangelized and improve usage of tools and workflows- Created Confluence documentation about UX and the Editor

Greater Los Angeles Area

-Function as support to the QA Manager, our office Feature Teams and 3 Feature Testers (Vehicle, Character, and Tech Art)-Trained our local QA to use our tools, and learn their respective team specific pipeline-Act as a guide for new studio hires, walking them through the game and the dev tools which pertain to their team.-Testrail, Confluence and Jira are used to document and track features as they develop. This ensures we have documentation ready for larger QA.-Ensure feature changes are tested prior to submission into latest to ensure stability. -Instill our QA to consider the user experience when providing feedback alongside their bug reports to their teams. This has been a beneficial aspect during sprints as we assess priorities, and attend review meetings to determine if a feature is ready for technical integration and eventual release. I was one of the first testers to be brought into release prep meetings and we have set forth the initiative to involve QA in reviews going forward to report our findings.

Chicago

As the Senior Quality Assurance Lead at Phosphor Games, I was placed to test on almost every game we were maintaining, and currently developing. Due to our nature as a Contract Studio, we have a small team working on games for PS4, Oculus, HTC Vive, and Mobile VR platforms, I functioned as a tester, a testing lead, and as an IT assistant during my 6 months at Phosphor. • Ensures production environment reliability and consistency by checking processes and final output by running test plans on pre-release software • Critically evaluates gameplay and technical requirements for all developing titles, released and unreleased. (Testing 32bit - 64bit iOS conversion of released titles with international developers) • Provides detailed written feedback on defects, playability, and performance on hardware • Offer suggestions and guidance on improvements for New User Experiences for VR titles • Conduct additional testing by running focal tests in Alpha, Beta, and pre-release states • Assists the IT technician with hardware issues and workplace setups for other employeesShipped Title(s)Brookhaven ExperimentBATMAN VRSE – Skyrocket ToysJurassic World VRSE – Skyrocket ToysNetherREFERENCEJustin CorcoranCEO at Phosphor Studios"As the head of the QA Department at Phosphor Studios, Chris was a highly organized, self-motivated, and meticulous employee and manager. We run a multi-project development studio, with a lot going on on a daily basis. Chris kept on to of all of it, supported the teams very well, and kept the rest of the QA staff focused where needed. Beyond his work ethic and skills, his sense of humor and wit were a welcome addition to the team culture, and often made me smile in the midst of a busy day. I could not more highly recommend him!Thank you"

Greater Chicago Area

As Quality Assurance, I conducted tests to identify, gather and document bugs by priority systems and features assigned to myself and our team. I was apart of an early morning shift where we would prop dev kits in QA with the latest build to ensure testing is done as soon as others arrive. • Tested hundreds of tanks, destructible objects, verified stats, and achievement functionality. • Gained extensive experience with Xbox 360, Xbox One/S, and PS4/PRO SDK's, their Neighborhoods, TCR/TRC Requirements • Responsible for updating documentation in Testrail, Confluence and JIRA Tracking Software.Shipped Title(s)World of Tanks: Console EditionREFERENCENathaniel GutierrezQuality Assurance Specialist at Incredible Technology"As a Lead at our time in Wargaming, I was tasked with building a team for the morning shift daily deployments of World of Tanks. I spent the better part of a year training and working with Chris Klein. He proved to be a strong, reliable, worker, and an integral part of my team. A lot rode on the success on our team on a daily basis, and Chris helped make success a reality. Whether it was Chris's ability to adapt to a ever changing work place environment, his strong note taking abilities, to his excellent people skills. I am confident in saying, Chris would make an excellent addition to any team."

Greater Chicago Area

Working in a small team environment, adhoc tested the latest versions of the games under development (“Nether” and “Warriors of the Red Planet”) using various toolsets and Unreal Engine 3.Ensured production environment reliability and consistency by checking processes and final output. Solicited and verified customer requirements to ensure they were satisfactorily met.Documented and reported malfunctions to production leads for immediate corrective action.Facilitated proactive solutions by collecting and analyzing data.Maintained records of quality reports, statistical reviews, and all other relevant documentation.Actively supported all efforts to simplify and enhance the customer experience.REFERENCEAdam BaptisteQA Manager at Adult Swim Games"Christopher worked for me at Phosphor Games as a QA tester. He never failed to provide insightful feedback on our titles, and has a great eye for finding bugs."

Greater Chicago Area

After I graduated from DePaul University in 2013, I taught Level Design and Character Modeling using Unreal Engine 3 and Autodesk Maya, to young campers at the Digital Media Academy. For 5 weeks, I was hands-on, project-based learning for students (ages 10-16) in the introduction and exploration of gaming. Taught key concepts in a variety of formats: hands-on, direct instruction, group work, and one-on-one, with students. Guided students through the completion of a personal project from brainstorming and concept development, through coding and development, to completion and testing. I wrote custom curriculum and made video tutorials for student use to supplement instructional class time.On our breaks, I would introduce students to current games with cooperative structures. We played a Cooperative Mod of Jenga I made called, "Blind Jenga" wherein players removing the blocks must close their eyes, while an adjacent player communicates instructions verbally for removal of a block. Language used by the students as they provide instructions to one another transitions from early-game "frantic" and fast, to "precise" and methodical as they remove blocks blindly. As all students had individual projects, I found it important to display methods of Trust; the necessary behavior required of any good teammate.

Bachelor Of Science (B.S.), Computer Game Development

Game Development