I am a results-driven Business Continuity Manager with over 9 years of experience in Business Continuity, Operations Management, and Strategic Planning, supported by an MBA. My expertise lies in transforming underperforming operations into thriving successes. Currently at McDonald’s UK, I lead a flagship restaurant, achieving a Level 2 on PACE metrics within 10 months and driving a consistent 3% monthly sales growth.My core competencies include:• Leadership & Team Development: Cultivating high-performing teams through values-based leadership and coaching.• Strategic Initiatives: Implementing targeted strategies that enhance operational efficiency and drive business improvements.• Community Engagement: Building strong relationships to boost brand trust and local support.Key Achievements:• Elevated restaurant performance to Level 2 on PACE metrics within 10 months.• Attained the lowest McDelivery Restaurant time of 6.8 minutes since launch.• Transitioned all employees to Minimum Guaranteed hour contracts from zero-hour contracts.• Consistent 3% monthly sales growth and sustained profitability with the lowest employee turnover rate.• Established the restaurant as a Safe-Haven Hub, enhancing community ties.My career spans various sectors, including retail, civil engineering, and business continuity, equipping me with a comprehensive understanding of business strategy and operational excellence. My ability to solve complex problems, manage projects, and engage stakeholders makes me a strong candidate for strategic roles, project management, or consulting opportunities in London.In addition to my business continuity experience, I have over 5 years in construction management, overseeing projects such as the £2.6 million Railway Foot Over Bridge in Mumbai and generating £50k in cost savings through strategic procurement. Specialties:• Project Management• Construction Management• Operations Management• Strategic Planning• Stakeholder Engagement• Financial & Budget Management• Data Analysis & ProcurementI am eager to connect with professionals and explore opportunities where I can apply my strategic and operational expertise. Feel free to reach out to discuss potential collaborations or roles that align with my experience and skills.
Listed skills include Leadership, Teamwork, Project Management, Business Development, and 21 others.
