• Architecting a customer engagement platform for 20,000 customers, focusing on data collection, analytics, and engagement.• Integrated a CRM handling 35,000 annual services & using Python to improve data management and boost profits by 20% annually.

• Executed journal entry testing on 1 million lines of financial transaction data using Alteryx, creating advanced workflows with AEL custom code for precise insights, including fraud detection.• Conducted comprehensive ITGC & ITAC testing for 5 different financial entities, ensuring rigorous evaluation of IT controls and applications' securitymeasures.

• Optimized document workflow by developing 3 automation models, enabling batch processing and statistical extraction using VBA and PowerShell.• Analyzed ~8,000-line technical QA reports from Monday.com tables using Python and MySQL, delivering insights and visual reports to support management decisions.

• Developed a centralized data entry system using VBA Excel and 1C software that improved the manageability and accountability of production and data.• Balanced product and raw material inventory with data flow optimization to keep production stable.• Standardized procedures for production data recording using VBA and Macros to manage data thus driving the best business decisions.

• Performed testing and troubleshooting of content and functionality bugs of the web platform before its launch.• Arranged 12 training sessions, annual Project Managers meeting across geographies and documented 30certification processes.• Accomplished digitalization of archived certification documents to fit ISO 9001 standards.• Developed a status monitor system using Microsoft Excel to identify operational issues and bring innovative solutions on short notice, reducing the entire workflow process by 16%.