Cesar Salcedo Email and Phone Number

As the AV Support Service Coordinator for Fenwick's New York Office, I oversee all aspects of audiovisual technology and services. My responsibilities include managing AV equipment, coordinating setup and operation for meetings and events, troubleshooting technical issues, and providing on-site support to ensure seamless AV experiences. I also collaborate with IT and facilities teams to maintain and upgrade AV systems, train staff on AV equipment usage, and ensure compliance with company standards and policies. My goal is to deliver high-quality AV solutions that enhance communication and productivity within the organization.

As an AV and VoIP Support Engineer at Milbank LLP, I maintain audiovisual and voice-over-IP communication systems to ensure seamless, high-quality audio and visual conferencing across the firm's offices. I troubleshoot and resolve technical issues, manage system upgrades, and collaborate with IT and other departments to integrate AV and VoIP solutions with our existing infrastructure. Additionally, I provide user support and training, oversee vendor relationships, and ensure compliance with security and regulatory standards. My role is crucial in facilitating effective internal and client communications and supporting the firm's technology needs.

As a Level 1 IT and AV Support Specialist at Boston Consulting Group, I provided frontline technical support for AV and IT systems, ensuring smooth and effective technology use in the NYC office. I troubleshot and resolved basic issues, assisted with setting up and operating AV equipment/conference rooms for meetings and events, and escalated more complex problems to higher-level support when necessary. I also helped users with everyday IT tasks, managed equipment inventory, and ensured compliance with company policies and security standards. My role was essential in maintaining operational efficiency and providing excellent user support.

As a Field Operations Lead at Citizen, I built in-house hardware, configured and installed homebrew software, and physically deployed hardware at data centers. Additionally, I served as a DevOps assistant, providing fleet status reports to ensure optimal performance and maintenance of the R1 program. My role was key to helping Citizen App launch in PA, MD, and CHI.

As a Genius Bar Tech Specialist at Apple 5th Avenue, I provided expert technical support and repair services for Apple products, ensuring a high level of customer satisfaction. I diagnosed and resolved hardware and software issues, offered personalized advice, and educated customers on product features and maintenance. I also managed repair inventory, collaborated with team members to improve service processes, and maintained up-to-date knowledge of Apple's latest technologies and policies. My role was essential in delivering exceptional customer service and maintaining Apple's reputation for technical excellence.

Managed and covered campus-wide recording sessions booked by student artists at Tabler Arts Center (Stony Brook University). Responsibilities involve tracking vocals, pro audio hardware wiring, producing, mixing, and mastering music/ related projects. Also, administered session coverage among other employees/engineers for an even distribution of work hours.

Assist with general computer lab troubleshooting and other office duties.

As AV Staff for Stony Brook's Student Activity Center, I provided Audio and Visual tech support for numerous student organization events scheduled in ballrooms and auditoriums. Had access to AV booth and gained skills and knowledge in audio/visual wiring and hardware.

I was chosen as one of 61 high-achieving New York City students for a prestigious career development program by the Opportunity Network. This program provided access to career opportunities, professional networks, and college preparation. Through this program, I received valuable resources and mentorship, developed professional skills, expanded my network, and prepared effectively for college.

As As a Post-Production Intern, I assisted editors with time code cueing and video editing in suites equipped with AVID HD System's Media Composer, as well as Adobe Premiere, Pro Tools, and Final Cut Studio. I also supported sound editing for new show teasers, ensuring high-quality audio for promotional content. My role involved coordinating with the post-production team to streamline editing workflows and maintain project timelines.