Csanad Kelemen Email & Phone Number

London, England, United Kingdom

• Providing remote and on-site support for both Windows and Mac systems to Kering's brands, including Gucci, Yves Saint Laurent, Balenciaga, Bottega Veneta, and Alexander McQueen. • Troubleshooting database connectivity issues, network connectivity problems, Adobe CC suite errors, Office 365 issues, operating system glitches, network printer malfunctions, RF Scanner defects and CCTV system errors.• Deploying standardised operating system images.• Managing Domain connectivity & resolving DNS network shares errors.• Performing installation and cabling for switches, routers, and CCTV systems.• Interacting with Active Directory to manage user accounts & equipment.• Identity Management through SAP. Managing license permissions, shared folder access and VPN & policies management.• Supporting Polycom, Crestron, ClickShare, and Teams conference rooms.• Documenting troubleshooting procedures and IT equipment management in ServiceNow ITSM.• Setting up and managing work iPhones using VMware AirWatch MDM solution.

Newcastle Upon Tyne, England, United Kingdom

• Used Microsoft Excel to validate formulas and manage large datasets from Google Analytics for ad campaign statistics.• Created dynamic Excel dashboards and utilised PowerPoint to visualise and present campaign performance.• Scheduled and facilitated online and in-person meetings with stakeholders.• Compiled relevant industry news and distributed reports to client managers.• Assisted account managers with client presentations, data analysis, and optimised strategies.

Gateshead, England, United Kingdom

• Engaging in conversation and providing companionship to residents, fostering a friendly and supportive atmosphere• Participating in recreational activities and games stimulates residents' mental and emotional well-being.• Recording daily care activities and any observations related to residents' health and behaviour.• Reporting any concerns or changes in residents' condition to the supervising healthcare staff.