Carlos Santos . Email & Phone Number

Chennai

Recruiting specialized IT professionals for consulting and full-time opportunitiesResponsible for Recruitment in North and South America hiring experienced IT professionals across Region with special focus in SocialMobileAnalyticsCloudSome of the technologies we loveApplications and web development: HTML5, Javascript, Java, J2EE, Spring, iOS, Android.CRM: Salesforce, Microsoft Dynamics, SAP CRM.Business Intelligence: Qlickview, Microstrategy, Microsoft BI.Big Data and Analytics: Hadoop, SAP BW,, SAP BI.BPM: PegaAerospace EngineeringOur aerospace engineering services include product design and development, CAD/ CAM/ FEA/ CFD/ NVH/Technical Publications/ CNC programming, Automotive EngineeringWe are one of the few engineering services and solutions providers with extensive experience in vehicle engineering and new product development. Heavy Machinery and EquipmentHeavy Machinery and Equipment are utilized for several tasks like construction, earthworks, engineering vehicles, drilling machines, material handler, Off Highway VehiclesHeavy Machinery and Equipment are utilized for several tasks like construction, earthworks, engineering vehicles, drilling machines, material handler,Automotive: HVAC, Engine, Radiator, cooling system, exhaust/inlet manifold, air conditioning system, aerodynamics, fuel tank, surge tank, lubrication, Working as staffing specialist involved in end to end recruitment process starting from Sourcing & Screening - Sourcing from the job portals & employee references. Short listing profiles & conducting preliminary eligibility checks (stability, attitude, academic & professional qualifications, experience, communication skills etc) &

New York

Founded in 1957, Superior Group focuses on the agile delivery of people, process, and project outsourcing solutions.Superior’s people-related services provide access to qualified talent through staff augmentation, recruitment process outsourcing, executive recruitment, and direct placement services. Process solutions include managed service programs (MSPs),Superior’s solutions are strategically-tailored to each customer’s unique work processes and goals and serviced by industry experts working out of over 50 offices in the U.S. and Canada, as well as strategic locations in Europ ,Asia, and South America. Visit www.superiorgroup.com to learn more. SpecialtiesMail Your Resume: SantosC@superiorgroup.com• Pre-screen candidates and prep candidates for interviews• Social networking daily with new potential customers and network building with potential employees• Provide recruitment for internal managers for HR, Accounting, Account Management and Program Management roles• Utilize job boards, social networking, social media, job fairs, being creative an “out of the box” thinker to find passive candidatesRecruitment Includes:Aerospace/Avionics/Broadcast Engineering/Semi conductor /Interactive services /Financial Services/Entertainment/Software Development/

New Jersy

Sales and Marketing & Recruitment Lead Generation | Customer Acquisition | Online Data CollectionTechnology Portfolio: SAP-HCM /BW /SD /FICO/APO / Oracle I store 11i / ASP.Net, C#, VB.net, C++, VC++, Visual C++, Embedded C++, SQL Server, Oracle, DB2, UDB, Sybase, SSIS, SSRS, SSAS, DTS, SAS, Java, J2EE, Spring, Hibernate, JavaScript, VBscript, Shell Scripting, RedHat, Linux, AIX, UNIX, Sun Solaris, Weblogic, WebSphere, SharePoint, Webforms, Business Intelligence, MicroStrategy, DataStage, Informatica, ETL, Cognos, Crystal Reports, XML, UML, Microsoft Word, MS Excel, MS Visio, PL/SQL, SQL, SDLC (Software Development Life Cycle), Agile, Scrum, PMI, PMP, MS Project, Visio, Clarity, Test Director, Mercury, Compuware, Bugzilla

Chennai

• Sourcing of candidates according to client requirements for Permanent and Temp hiring• Developing talent pool using creative and traditional techniques: in-house database, internet job boards, networking portals, referrals, online search engines, cold calling, University placements cells, professional networking etc.• Recruiting done for various software positions which includes SDET, SDE, Quality Engineer, UI Designer, UX Designer, Business Analyst, Mobile Developers, Web Developers, Java Developers, Project/Product Managers, CTO’s, Chemical Engineers, Mechanical Engineers, Accounting and Upper Management• Technologies and skills that I primarily recruit for include, C#,.net, JAVA, ROR, C++, MS SQL Server, Web, UI/UX and Windows programming, System (Kernel) level programming, Network and Lab management skills, Testing tools and skills and more

Chennai

Worked in CSS CORP /Slash Support Level 1 Application Engineer From Mar 2006 to mar 2007 Win Back (Retention): RealPlayer –Real Arcade-Rhapsody –SanDiskResponsible for providing comprehensive Voice support to its Customers. This will range from offering end user support Technical Support to RetentionKey ResponsibilitiesVoice Support technical Support to ensure closure as per ITIL Incident Management process.• Follow-up/ update ticket for every call to ensure timely closure.• Call ownership, drive to resolution and communication with customer.• Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey• Telephonic support to End Users and co-ordination with L2 ,L3 • Management team and. placing the sales orders for the customers by using different channels of Real Network • Software backup, installation and trouble-shooting. Tech Support• Solving day to day issues troubleshooting Real Download related issues.• Worked as IT Service Desk For Real Network Customers Proactive monitoring & Perform documented Escalation process. Troubleshooting on VPN software troubleshooting on PrintersTroubleshooting on Password Reset tools and Remote Control toolsTroubleshooting of MS Windows & Office, Desktops, Laptops, iPAD Peripherals and NetworkingInteraction with internal and external stakeholdersExposure on ITSM ticketing toolsWorking knowledge of ITIL framework.Experience of working in 24/7 environment.Experience on Desktop support, application supportBest Csat Performer of Real network From Win Back (Retention) Team -2007

Mba, Industrial Relations, A+

Activities and Societies: ..

Bachelor Of Arts (B.A.), History & Political Science, A+