Technical Support Analyst
Current
Jun 2023 - Present
AeroLeads people directory · profile
Csaba Balázs Email & Phone Number
Technical Support Analyst at Polymath
at
Polymesh
1 work email found
@polymath.network
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Technical Support Analyst at Polymath
Location
Szeged, Csongrád, Hungary
Who is Csaba Balázs? Overview
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Quick answer
Csaba Balázs is listed as Technical Support Analyst at Polymath at Polymesh, based in Szeged, Csongrád, Hungary. AeroLeads shows a work email signal at polymath.network and a matched LinkedIn profile for Csaba Balázs.
Csaba Balázs previously worked as Technical Support Analyst at Polymesh and Technical Support Analyst at Polymath. Csaba Balázs holds Cisco Ccna, System, Networking, And Lan/Wan Management/Manager from Cisco Networking Academy.
Company email context
Email format at Polymesh
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{first}@polymath.network
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AeroLeads found 1 current-domain work email signal for Csaba Balázs. Compare company email patterns before reaching out.
Profile bio
About Csaba Balázs
Csaba Balázs is a Technical Support Analyst at Polymath at Polymesh. They possess expertise in customer service, network administration, cisco technologies, microsoft office, system administration and 19 more skills. They is proficient in English.
Listed skills include Customer Service, Network Administration, Cisco Technologies, Microsoft Office, and 20 others.
Current workplace
Csaba Balázs's current company
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7 roles
Csaba Balázs work experience
A career timeline built from the work history available for this profile.
Technical Support Analyst
Jul 2021 - Jun 2023
Technical Support Engineer Iii - Strategic Support
- Network / Web / E-mail Security- Provide technical support and assistance to elevated customers- Collection, analysis and change recommendations of configuration information- Customer education (gaps in networking, product knowledge etc)- Reproduction of customer environments on lab equipment- Follow up technical cases and manage the right customer.
Dec 2019 - Sep 2021
Senior Technical Support Engineer - Web Security Service
- Subject Matter Expert for various Cloud platforms
- Partner with Support Delivery Management and Engineering Teams to highlight customer's business impact and influence the prioritization of defects/issues to create fixes
- Apply advanced technical knowledge and troubleshooting methodology to assess complex problems, analyze logs to determine root causes and advise customers on solutions. Analyze diverse customer environmental data to.
- Apply advanced technical knowledge and troubleshooting methodology to assess complex problems, analyze logs to determine root causes and advise customers on solutions. Analyze diverse customer environmental data to.
- Demonstrate teamwork and leadership by providing technical assistance to team-members to support aged/escalated issues. Provide coaching and mentoring to less-experienced team-members, or colleagues.
- Independently learn and expand product, technology and soft skills. Expand knowledge across multiple product releases. Act as subject matter expert for certain product components.
Jun 2018 - Dec 2019
Technical Support Engineer - Web Security Service
- Support customers with Cloud / Firewall / Proxy solutions
- Take ownership of customer issues reported and see problems through to resolution
- Troubleshoot and resolve complex networking issues
- Utilizing remote secure access technologies to diagnose and resolve customer issues
- Provide prompt and accurate feedback to customers
- Propose fixes or workarounds and provide advice to educate customers
Jan 2017 - May 2018
Service Management Center Technician
- Provide support to clients with Fixed Data / Fixed Voice / Mobile issues
- Ensure SLA’s are achieved and client expectations are met (or exceeded).
- Responsible for the initial troubleshooting on Cisco devices, as well as opening tickets with the local providers.
- Technical review and ownership of network tooling and monitoring management systems.
- Ensure operational processes are followed and deliver best class technical support.
Apr 2015 - Dec 2016
Senior Process Executive - Customer Support Representative
Provide technical support to customers with smartphones, tablets and computers Support customers in Hungarian or English language Responsible for resolve software and account security issues over phone Escalate customer issues to the appropriate departments
Jul 2014 - Mar 2015
4 education records
Csaba Balázs education
Cisco Ccna, System, Networking, And Lan/Wan Management/Manager
Cisco Networking Academy
Compuer System Maintenance, Network And System Administration/Administrator, Windows Server 2003/2008,Computer Assembly
Szent Benedek Vocational School
Software / Hardware Support, Network Support
Software Operator
High School, Microsoft Office, Windows, Internet, Networks, Database Management, Information Technology
Gabor Denes High School
FAQ
Frequently asked questions about Csaba Balázs
Quick answers generated from the profile data available on this page.
What company does Csaba Balázs work for?
Csaba Balázs works for Polymesh.
What is Csaba Balázs's role at Polymesh?
Csaba Balázs is listed as Technical Support Analyst at Polymath at Polymesh.
What is Csaba Balázs's email address?
AeroLeads has found 1 work email signal at @polymath.network for Csaba Balázs at Polymesh.
Where is Csaba Balázs based?
Csaba Balázs is based in Szeged, Csongrád, Hungary while working with Polymesh.
What companies has Csaba Balázs worked for?
Csaba Balázs has worked for Polymesh, Polymath, Broadcom Inc., Symantec, and O2 Czech Republic.
How can I contact Csaba Balázs?
You can use AeroLeads to view verified contact signals for Csaba Balázs at Polymesh, including work email, phone, and LinkedIn data when available.
What schools did Csaba Balázs attend?
Csaba Balázs holds Cisco Ccna, System, Networking, And Lan/Wan Management/Manager from Cisco Networking Academy.
What skills is Csaba Balázs known for?
Csaba Balázs is listed with skills including Customer Service, Network Administration, Cisco Technologies, Microsoft Office, System Administration, Administrative Assistants, Internet, and Windows Server.
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