Carolina Sbrana Email & Phone Number

Pisa, Tuscany, Italy

Responsible for the success of ShopperTrak customers (B2B) thanks to the solutions provided for traffic counting and benchmark analysis. Specialized in Global Luxury brands (mainly apparel and accessories).Customer success manager is key for customer retention as well as a generator of opportunities being seen as a reference point by the clients. The Global role implies the ability to coordinate projects both within EMEA region and across all regions.

Berlin Area, Germany

ShopperTrak is part of Sensormatic Solutions. Through the use of people counting analytics, ShopperTrak enables retailers and shopping centers to increase traffic, conversion and transaction size. Constant innovation, global reach, and benchmarking set us apart. Sensormatic Solutions is the retail technology portfolio brand of Johnson Controls, featuring the Sensormatic®, ShopperTrak® and TrueVUE™ brands. By combining critical insights into retail inventory, shopper traffic and loss prevention, Sensormatic Solutions powers operational excellence at scale and helps create unique shopping experiences. Our solutions deliver real-time visibility and predictive analytics for accurate decision-making across the enterprise, enabling retailers to confidently move into the future.

Berlin, Berlin, Germany

▪ Responsible for signing up new members to a subscription based advertising program (Houzz Pro+) and management of pipeline of leads, qualifying potential members and demonstrating the value of the Houzz Pro+ program to them, primarily over the phone.▪ Client base mainly consist of small and medium sized businesses.▪ Daily use of Salesforce.

Miami/Fort Lauderdale Area

▪ Management of incoming and outgoing orders for volume customers such as Ross, Marmaxx, Burlington, DSW, Bealls through the use of SAP Business One Software. ▪ Responsible for the management of incoming and outgoing shipments. ▪ Organization and attendance of shoe show to assist the sales representatives during meeting and order placing with volume customers: Las Vegas FN Platform, Smota Miami, Ffanny New York, Expo Riva Schuh. ▪ Communication manager between shoe factories; selection of products, materials and fashion styles of the samples for the United States.▪ Responsible to find new product and material for USA market and other countries.▪ In charge of overseeing overall process from raw materials to final product.Team member for the management of the 5 flagship stores throughout Florida. Duties: creating sale strategies, advertising, prices, newsletter, inventory and market research.

Pietrasanta

▪ Responsible for the organization of events and newsletter. Basic accounting tasks. ▪ Customer care, follow up for the sales. Scouting potential customers and customer care of existing ones.

Pisa, Italia

▪ Responsible for customer care, customer satisfaction and hear office. ▪ Management assistant for events and launches of new automobiles.

Pisa Area, Italy

Contacting distributors, publishers, authors, advertising and facilities, assigning schedules, raising funds, managing and accounting the fair’s finance.

Master Of Business Administration (Mba), Business Administration And Management, General, 3.93/4

Activities and Societies: ▪ Projects development with international team members and management of the organization of the teams.

Certificate Of Iep Completion Program

Activities and Societies: Admitted to the most advanced classes of both Oral/Written Communication and Reading.

Exchange Semester

Corporate strategy, Supply Chain Management, Brand Management, Luxury Marketing, Consumer Behaviour, Digital Marketing, Sustainable.

Bachelor'S Degree, Business Economics, General Management, 106/110

Activities and Societies: Erasmus student network ▪ Business Administration, Calculus, Private Law, Economics, Statistics, English.

Diploma Pni, 100

Activities and Societies: ▪ Final examination 100/100 ▪ Extra curriculum exams: IGCSE English as a Second Language; IGCSE Biology; IGCSE.