Carmen Cheung

Carmen Cheung Email and Phone Number

Front-End Developer | Google Cybersecurity Certificate | Support Engineer
Carmen Cheung's Location
San Francisco Bay Area, United States
Carmen Cheung's Contact Details

Carmen Cheung personal email

n/a
About Carmen Cheung

B.S. Computer Science graduate from San Francisco State University. Passion for new technology. I currently hold a Google Cybersecurity certificate. Always learning new things.

Carmen Cheung's Current Company Details

Front-End Developer | Google Cybersecurity Certificate | Support Engineer
Carmen Cheung Work Experience Details
  • Zuora
    Application Support Engineer
    Zuora Aug 2018 - Mar 2019
    San Francisco Bay Area
    • Provided support via tickets and phone to Zuora customers• Answered customer questions, filed bugs, reproduced, troubleshoot, resolved, and escalated issues as necessary.• Work closely with engineering and product management teams to advocate for customer.• Reviewed Zuora Community Articles, learned about customer pain points.• Responded to urgent escalation issues and promptly engaged senior application engineers for assistance.• Participated in 24/7 global coverage plan, including weekend on-call and holiday coverage.• Used technologies that support SaaS applications, such as REST API, SOAP API, and Sumo Logic.
  • San Francisco State University
    Pharmacy Technician
    San Francisco State University Aug 2015 - May 2016
    San Francisco Bay Area
    • Processed drop off prescriptions • Refilled medications in system• Count medications and restock inventory• Clean equipment after each usage• Inventory management • Insurance updates • Fill medications
  • Target
    Pharmacy Technician
    Target Jan 2014 - Jun 2015
    San Francisco Bay Area
    • Checked out guests for their prescriptions• Handle drop off prescriptions• Refill medications on system • Count medications and restock inventory• Clean equipment after usage• Fill medications• Inventory check • Special order items for guest• RTS (Return to Stock) prescriptions in system • Handle Insurance updates for guests

Carmen Cheung Skills

Customer Service Microsoft Office Powerpoint Microsoft Excel Microsoft Word Time Management Teamwork Sales Cashiering Training Leadership Public Speaking Management Data Analysis Social Media Research Event Planning Social Networking

Carmen Cheung Education Details

Frequently Asked Questions about Carmen Cheung

What is Carmen Cheung's role at the current company?

Carmen Cheung's current role is Front-End Developer | Google Cybersecurity Certificate | Support Engineer.

What is Carmen Cheung's email address?

Carmen Cheung's email address is cc****@****ora.com

What schools did Carmen Cheung attend?

Carmen Cheung attended San Francisco State University.

What skills is Carmen Cheung known for?

Carmen Cheung has skills like Customer Service, Microsoft Office, Powerpoint, Microsoft Excel, Microsoft Word, Time Management, Teamwork, Sales, Cashiering, Training, Leadership, Public Speaking.

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