Let us assess your business goals, identify a solution that meets your business or Consumer needs and help you become more agile and efficient.

Territory: PA/DE/NJ & Mobility and WirelineI led, directed, and developed Sales Account Managers and Outside Sales Representatives to meet and exceed established sales goals. I created the teams’ sales plans to ensure sales quotas were attained within assigned territory and provided tactical input to senior leadership. I closely monitored teams’ performance by holding weekly one-on-one sessions and promoted an open-door policy for staff to address issues promptly.Key Accomplishments:• I increased overall wireline sales by 50% YOY through in-depth training of company products, hiring atalented inside sales team, and holding the team to a high standard and accountable for achieving results.• I hired three new Account Managers and promoted one Account Manager.• I partnered with Senior Leadership to develop a 30/60/90-day forecast module.

Area Retail Sales Manager for Northeast PA (10/2006-3/2016)I oversaw and managed 22 stores and retail store managers within assigned region. I drove optimal use ofavailable resources to meet and surpass sales goals of wireless products, services, and applications. I hired,trained, and shaped decisions surrounding direct reports’ performance and future with the organization. Icollaborated with sales operations and marketing departments to develop and implement sales programs that adhered to sales process requirements. I conducted weekly audits of inventory and monthly full audits to review and identify areas of improvement and trends needing remediation.Key Accomplishments:• I created more extensive and effective product training programs for store employees. Stores hostedmonthly training sessions with sales teams that yielded a significant improvement to morale and loweredattrition costs.• I saved $125K+ in hotel fees and gas cost in one year with the utilization of virtual meeting technologyofferings.• An Integral member of the strategic planning committee where key tactical decisions were made thatimpacted the region and the overall organization.• A top performing operational representative that traveled through-out the region and attended nationalmeetings.• I won the summit trip five times during this period by achieving #1 in overall sales and customer experience.On record as the only Sales Manager to win the summit trip this many times.

I directed the day-to-day retail store operations that included hiring, performance management, and scheduling of employees to ensure the achievement of financial and business goals. I regularly tracked sales performance and profitability metrics to effectively manage cost and quality control. On a weekly basis, I contributed to merchandising and inventory calls where thresholds and transfer equipment to other locations was reviewed.When necessary, I changed thresholds to inventory system to properly reflect the need for inventory. Daily, I presented customer survey scores to the team to recognize a job well done and areas of improvement.Key Accomplishments:• I was Promoted two Retail Sales Consultants to Assistant Store Managers.• I increased B2B sales by designing a grassroots program called “Own your Neighborhood.”• I created a barter program with other local businesses to drive traffic into the retail stores.