Christina Chow Email & Phone Number

Working with Special Education students from elementary to High School. Helping the students become more independent, teaching life skills, and preparing them for employment in the community.

New York

*Input daily production orders and provide accurate counts to the staff.*Point of contact for all Sarabeth's restaurants in NYC.*Run reports in QuickBooks (QB) to analyze monthly data and forecast future sales.*Create sales orders within QB and track all Account Receivables (A/R).*Account for all office supplies and make necessary purchase orders in QB to ensure all Accounts Payables (A/P) are up to date and paid off in a timely manner.* Provide cashier with accurate opening drawer and calculate all receipts for closing drawer. *Ensure all checks and cash are accounted for and deposited on a weekly basis*Answer all incoming calls to take orders, answer customer questions, and provide top notch customer service.

Morristown, Nj

•Utilized Agile methodology in SDLC project. Participated in scrums & sprints, entered user stories, tasks & documentation into Rally, designed & coded in PL/SQL, lead IST & UAT & deployed enhancements to support tax filing efforts.•Collaborated with various teams to merge the property tax units of AT&T, SBC, Bell South & Cingular to consolidate compliance activities.•Coordinated deployment of enhancement projects & vendor upgrades as the Deployment Manager.•As the QC test manager, created Unit, IST, UAT & test artifacts deliverables within the ITUP PRISM & updated test case, test lab & defect entries in QC & P8. •Supported Sarbanes-Oxley controls. Created methods & procedures, testing plans & flow diagrams for all application processes. •Ensured compliance with UAM activities, requirements & directives. •Completed auditing for all apps. •Migrated 5 apps to use UPSTART ID system to be in compliance with security rules. •Maintained RIM compliance for all company records.•Lead consolidation of 12 PTS instances from 4 Citrix & 4 SQL db servers to reside on 1 Citrix & 1 SQL db server, which decommissioned 6 servers & retired 3 apps. •Managed daily operations for PowerPlant, 12 PTS instances, PTS-DFI, Tax Manager & ICRED apps. •Provided 24x7 support & troubleshot issues for 30 tax users which resulted in high customer satisfaction. •Designed & coded in PL/SQL to enhance processes & increase efficiency for tax apps. •Lead implementation & testing to ensure all apps are functional after Citrix & DB Server refreshes.•Assisted in the migration of Citrix Servers onto new Linux infrastructure. •Managed & updated DR manuals, yearly reviews & Tabletop Exercises. •Conducted Supply Chain Management Verifications for tax apps to ensure migration files are in-sync with CVS.•Lead migration & UAT for the move from Vantive to the AOTS Ticketing System. Acted as the SME for the team. •Supported & implemented the monthly release of the ICRED MVS app.