Connor Schrempf Email & Phone Number

Boston, Massachusetts, United States

New York, New York, United States

Managed CX program for some of the worlds leading advertising, media, and creative agencies like VMLY&R, Grey, Ogilvy, and GroupMWorked with WPP senior stakeholders to implement client centric business practices across some of WPP's top clients such as Ford, Sanofi, Colgate-Palmolive, Roche, and GenentechLead the overhaul of program's employee self evaluation offering to optimize survey for a global audience and increased WPP engagement by over 70%Produced and presented reports on CX data to senior management and C-suite leaders

Washington D.C. Metro Area

• Provide litigation and practice support to lawyers and legal staff, including case management, electronic discovery, document productions, discovery document reviews, trial coordination, and data research. • Assist analysts with casework such as trial set-up, data entry, and proofing documents and database load files. • Perform technical and litigation support practice functions including copying discovery CDs/DVDs, coordinating large document production print jobs, and OCRing of documents and images.• Experience using the following legal software and file management systems: Ringtail, Relativity, Kiteworks• Handle record duties as assigned, including deleting expired client matters, logging new forms of documentation in firm records system, and QC'ing media within client matters

Washington D.C. Metro Area

A Department of Homeland Security Center of Excellence at the University of Maryland Project: Understanding Domestic Radicalization and Hate Crimes Conducted open-source research to gather information regarding domestic hate crime offenders, specifically social media usage, socioeconomic status, criminal history, and relationships with others Analyzed the social relationships between radicals to determine influence of one member over another Coded 105 cases to develop the Bias Incidents and Actors Study (BIAS) and the Social Networks for American Radicals (SoNAR) data-setsPresented independent research on symbols used by far-right extremist groups to START staff and interns Completed advanced Microsoft Excel training using Global Terrorism Database

Wilmington, De

Developed and maintained 25 current prisoner and fugitive warrant files for use by Deputy U.S. Marshals and Marshals Office staff for arrest of active fugitives and prisoner monitoring Ensured accurate record-keeping of 300 prisoner and warrant files from 2013-2017Assisted with USMS Firearms Qualification Exam; duties included: target management, loading magazinesStaffed local job fair station; duties included: explaining agency mission, functions of the agency, and distributed information packets to potential candidatesObserved proper court room proceedings and etiquette while gaining understanding of legal language used by judges, prosecution, and defense in Marshals Service context

Wilmington, De

Reviewed and transferred 350 closed real estate files into an electronic database for ease of accessEstablished and maintained online data base to reduce office expenses related to hard copy file-storageAssisted with legal correspondence between lawyer and client via proper postage assurance and timely delivery