Chris Schrimsher Email & Phone Number

Dayton, Ohio Area

Responsible for ensuring marketing data was gathered, current, correct, and available to marketing analysts to build targeted marketing campaigns. This included collecting/purchasing customer and prospect data, importing, cleansing, matching, standardizing, and consolidating it into a marketing data warehouse.• Successfully developed an email address and phone number cleansing and standardization process utilizing DataFlux and SQL Server• Responsible for managing marketing suppression including mail, phone, and email communications• Supported Marketing Analysts by gathering and maintaining a comprehensive database of all US attorneys and law firms enabling them to build a targeted campaign list• Developed and maintained an automated process to match customer lists from outside vendors to our marketing database to add key marketing attributes and maximize data quality• Continually improved system using SQL query tuning and analysis• Reduced marketing mailing costs by syncing addresses with the National Change of Address registry

Dayton, Ohio Area

Senior Consultant assigned to LexisNexis, a multi-billion dollar database service and electronic research firm. Dedicated to the LexisNexis Sales and Marketing organization I provided SQL Server database tuning and development services as well as DataFlux Data Management and Data Quality expertise. My goal was the elimination of costly duplicate Marketing targets through advanced data analysis, cleansing, and householding processes.

Dayton, Ohio Area

Responsible for all aspects of system support for the Customer Service team including determining their needs, updating software, fixing bugs, and new data acquisition. • Responsible for developing Customer Service system recovery plan and supporting unique tools, i.e. customizing JAWS screen reading software application to accommodate visually impaired Customer Service Rep and increase overall productivity• Routinely collaborated with Customer Service to identify, prioritize, coordinate system enhancements and corrections• Skilled at partnering with customers, identifying problem areas and consulting on application needs• Improved application performance through SQL database tuning

Dayton, Ohio Area

Responsible for contributing on all phases of IT system development life cycle. Developed and supported Enterprise Business Systems and partnered with internal business units. Provided 24 hour on call support as well as developed system enhancements.• Relied upon to stabilize, tune, automate, and document systems • Valued for ability to learn and utilize new technologies and applications• Learned and provided backup support for multiple systems• Configured Siebel Sales Customer Relationship Management

Dayton, Ohio Area

Responsible for implementing software system improvements from the small project queue. Provided 24 hour maintenance support for internal business system software. Required ability to manage support of a variety of systems spanning multiple programming languages and platforms. Supported and developed internal COBOL, UNIX, and PC applications.• Produced and managed detailed project plans• Responsible for Year 2000 certification of LexisNexis CRM tool • Transitioned order system to new fulfillment vendor while simultaneously converting the system to ftp file transfer • Developed an on boarding document detailing key system support information for new hires

Dayton, Ohio Area

Participated in various levels of design and development of a new Air Force Logistics System. Actively involved in requirements gathering and analysis, high level design, software development, and integration and testing. Routinely met with AF counterparts and presented design and development for Air Force approval.• Constructed high level and detailed design documentation• Coded new applications in COBOL and JCL to manage Air Force supplies and replacement parts

Dayton, Ohio Area

Responsible for software support and basic enhancements of billing system. Worked closely with tech lead to identify enhancements.• Provided around the clock support for internal business systems• Supported and enhanced billing and receivables applications in Cobol and JCL