Scott Johnsen Email and Phone Number
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With over 18 years of experience in the financial technology services FinTech industry, I am an industry expert with a proven track record of increasing sales, revenue, and retention for my clients and partners and leading and coaching high-performing teams.As the Chief Relationship Officer at Maine Credit Union League (MCUL) and Synergent, I oversaw the strategic direction and execution of both organizations' sales, marketing, and service operations. I worked closely with the management team and senior leadership, the board of directors, and the stakeholders to align the vision, mission, and goals of MCUL and Synergent with the credit unions' and their members' needs and expectations. I also leverage my expertise in product development, marketing, KPIs, OKRs, and internal business processes to support the innovation and growth of MCUL and Synergent's products and services. My passion is to deliver exceptional customer value and satisfaction and empower our employees to excel in their roles.
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Principal ConsultantNexus X Consulting, Llc Jan 2024 - PresentProviding strategic guidance to enhance investment returns, streamline efficiencies, and elevate user experience (UX) satisfaction for internal and external stakeholders for Financial Technology organizations.
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Chief Operations OfficerMaine Credit Union League Jul 2022 - Aug 2023Build and strengthen Synergent’s and Maine Credit Union League’s relationships, emphasizing credit unions and strategic partners. Lead Synergent’s Product Development, Payments, Customer Service, Business Development, Training, and Education divisions. Established and maintained C-suite. relationships with strategic partners, affiliates, and clients. Promoted and advocated credit unions nationally and state-wide. -
Chief Operations OfficerSynergent Apr 2018 - Aug 2023Westbrook, Me, UsLed teams spanning sales, product development, customer service, relationship management, strategic partnerships, contract management, process development, Salesforce implementation, revenue development and retention, strategic planning, and more.Recognized the need for change to ensure personnel and client retention during COVID. Changed policies to support staff and stakeholders, which enabled growth in existing talent, new talent acquisition, retention, and staff satisfaction. -
Vice President, Customer Solutions GroupRouteone Jul 2017 - Apr 2018Farmington Hills, Mi, UsCreated strategies directly impacting OEM captives’ ownership, integrated partnerships, and automotive OEM-affiliated relationships. Supported OEM and partner initiatives by identifying and managing special development services. -
Vice President, Customer StrategyRouteone Sep 2016 - Jul 2017Farmington Hills, Mi, Us
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Senior Director Of Product DevelopmentRouteone Jul 2015 - Sep 2016Farmington Hills, Mi, Us
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Director Of Product DevelopmentRouteone Jul 2014 - Jul 2015Farmington Hills, Mi, Us
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Director Of National Business DevelopmentRouteone Nov 2012 - Jul 2014Farmington Hills, Mi, Us
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Director Of Finance Source DevelopmentRouteone May 2012 - Nov 2012Farmington Hills, Mi, Us
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National Business Development ManagerRouteone May 2008 - May 2012Farmington Hills, Mi, Us
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Area Sales ManagerCapital One Apr 2006 - Aug 2008Mclean, Va, UsAs Area Sales Manager for the Auto Finance, Northeast Division, I developed and maintained strong business relationships with over 120 dealerships in Philadelphia. Implementing an effective strategy, leveraged my expertise to position the company for success and create a win-win situation for our company and the dealerships we worked with.• Contract volume, depth, and pre-approval sales averaged 113% of the objective in FY 2007, increasing territory productivity from 65% to over 110% in less than two years.• Within two years, we increased the number of dealerships and sales potential in the region by 20%+. I provided training for business and sales managers and sales personnel and worked collaboratively with dealer partners to achieve incremental sales through partnership selling programs. -
Sales ManagerPenske Automotive Group 2004 - 2006Bloomfield Hills, Michigan, UsAs a Sales Manager, successfully led a team of 12 dedicated Sales Consultants, two skilled Finance Managers, five efficient Administrators, and two hardworking Lot Attendants. We have achieved outstanding results, exceeding our sales targets and maintaining excellent customer satisfaction ratings. With my leadership and the team's exceptional performance, we successfully contributed to the growth and success of the business.As a Finance Manager, I managed aftermarket sales, ensured regulatory compliance, oversaw finance contracts, and managed contracts in transit. -
InstructorFederal Bureau Of Investigation (Fbi) 1999 - 1999Washington, Dc, UsProvided instruction to students on telecommunications fundamentals, installation, and repair techniques -
Ch-46 Crew ChiefUnited States Marine Corps Sep 1990 - Jul 1994Washington, Dc, UsAttached to MAG 29, HMM-162, Marine Corps Air Station New River, NC. 22 MEU, USS Guadalcanal (LPH-7), USS America (CV-66), Det Guava,
Scott Johnsen Skills
Scott Johnsen Education Details
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Northwood UniversityGeneral
Frequently Asked Questions about Scott Johnsen
What company does Scott Johnsen work for?
Scott Johnsen works for Nexus X Consulting, Llc
What is Scott Johnsen's role at the current company?
Scott Johnsen's current role is FinTech Leader | Relationships & Results.
What is Scott Johnsen's email address?
Scott Johnsen's email address is sj****@****orp.com
What is Scott Johnsen's direct phone number?
Scott Johnsen's direct phone number is +124886*****
What schools did Scott Johnsen attend?
Scott Johnsen attended Northwood University.
What skills is Scott Johnsen known for?
Scott Johnsen has skills like Crm, Sales Management, Business Development, Sales Process, Strategy, Customer Retention, New Business Development, Sales, Sales Operations, Customer Satisfaction, Team Building, Automotive.
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