• Manage and provide strategic direction to student interns to create digital media and communications content that results in 480% account engagement, a 25% increase in followers, and a 30% increase in school enrollment• Lead a team of 10 educators to provide support to 150 students to address and grow communication partnerships between stakeholders • Increased pass rate of students on state test results from 10% to 45% while promoting a collaborative learning environment to meet the needs of all students • Perform administrative duties such as daily organizing, maintaining regular contact with parents and social workers, and managing student behavior through relationship management systems

• Designed organizational website, and executed a global social media strategy across Instagram, Facebook, and Twitter • Coordinated and created public communication via press releases, email marketing, SMS blast marketing, website development, and social media to maximize donations and partnerships• Provided strategic direction regarding engagement initiatives with community partners and governing bodies• Maintained a strong collaborative relationship with local community organizations, media, and city partnerships • Developed and managed projects to address anti-racism, outreach programs, holiday assistance programs, and fundraising activities for 100-350 attendees per event through volunteer management• Spearheaded the creation of a winter freeze program designed to house families affected by natural disasters that resulted in $450,000 of donations and revenue, which housed and fed 600 families in 2 months• Reviewed weekly KPIs for all social media channels and provided feedback and suggestions

• Developed and maintained project plans and materials for Operations• Provided coaching and proactively provided input to improve processes and procedures with knowledge of local and federal regulations and laws• Provided daily direction of customer inquiries, calendars, project status, inspections, and payments while negotiating and analyzing budget• Managed project budgets of $10M+ and ensure the company obtains the best possible pricing while determining and minimizing risk and reducing cost by 14% annually• Built productive relationships across the organization, led and influenced leadership to consider the differing views that align initiatives and drive positive business outcomes• Worked in a fast-paced, deadline-driven environment while balancing an average of 40 projects weekly, which resulted in a 97% timely completion rate • Ability to be innovative in the moment to provide the best outcomes for customers, vendors, and the organization