Chris Dalton Email & Phone Number

Murrieta, Ca, Us

Los Angeles, California, Us

Fallbrook, Ca, Us

Elevated to newly created position, charged with transitioning and expanding the Business Rental Program from a local to nationwide program and enhance growth to earn status as the industry leader. Developed the program, selected and training the team, determined product offerings, and set rates for small, mid-size, and large accounts. Researched market trends, competitors, and business opportunities, and partnered with marketing in the creation of marketing and sales collateral. Hired, trained, supervised, mentored, established goals, and evaluated a staff of 5 sales executives.Formulated and administered a travel and expense budget and held full P&L accountability. Partnered with executive management to devise territory goals, opportunities, and success strategies for the San Diego and Inland Empire regions. Created and maintained complex revenue modeling of contracts to provide the highest rate of return and most efficient handling of fleet and transportation services for customers.Key Achievements:✥ Catapulted growth from initial $25 million to $40 million annually within first two years.✥ Developed $150 million book of business by devising new sales program, building brand awareness, formulating new sales collateral / training program, and a PDM process which included KPIs, action steps, and goals.✥ Reached 10%+ annual growth for 3 consecutive years as the first team on the West Coast to incorporate a dual branding program following integration of team members and company philosophies subsequent to the acquisition of National Car Rental. ✥ Realized 25% growth over a 2-year period in the Southern California local market. ✥ Originated multiple major accounts for more than $1 million in annual rental lease spend. ✥ Managed all GSA contracts for Enterprise-Southern California with a win ratio of 90%+. ✥ Won 12 Exceptional Achievement Awards during position tenure and achieved Top 10% of all sales on Corporate Performance Summary.

St. Louis, Mo, Us

Selected to jumpstart territory growth following 9/11 attacks for 5 locations, which encompassed targeting high potential accounts, formulating and reaching daily, monthly, and quarterly goals, and slashing costs. Hired, trained, supervised, coached, and evaluated a 25-member staff comprised of 4 managers, 5 assistant managers, 3 management assistants, 12 management trainees, and 1 lot attendant. Led all aspects of the area, including marketing, determining areas for growth, establishing and attaining profitability goals, facilitating the delivery of exceptional customer service, and developing / administering operational budgets. Marketed to major insurance companies such as State Farm, Allstate, Farmers, and AAA.Key Achievements:✥ Grew fleet size 55%, increased profitability 45%, and led the region in customer satisfaction scores of 81% vs. regional 77% and national company average of 75%.✥ Finished 2015 as the #2 Area Manager and ranked in the Top 10 for areas on the West Coast 14 of 15 quarters across 4 major objectives, including profitability, customer service, fleet growth, and customer retention.✥ Contributed to 25 direct reports attaining promotions over a 4-year timeframe by developing a fully accountable internal matrix for employee self ranking vs. the team and region, creating a competitive drive among personnel, and providing excellent leadership and training.✥ Earned the President's Achievement Award from 2001-2005 for growing the San Diego Region on a national level.

St. Louis, Mo, Us

Promoted to manage the customer service and operations management functions of the branch, which encompassed devising and implementing the overall branch business, marketing, and operational strategy plans. Hired, managed, trained, evaluated, and ensured delivery of exceptional customer service by a multiple-member staff comprised of sales agents, fleet maintenance, and customer service professionals. Ensured branch compliance with corporate policy and procedures, in addition to all government rules / regulations, and applicable laws. Monitored sales goals and overall brand performance. Reviewed and analyzed reports, financial statements, and billing. Developed overall sales and marketing strategy for the Branch Plan for future growth following analysis of competitive environment and provided appropriate reports and recommendations to achieve goals. Called on existing and potential customers to develop business opportunities. Key Achievements:✥ Established overall training and development strategy for Branch employees and accompanied direct reports on marketing visits to evaluate and recommend improvements to presentation and selling skills. ✥ Managed branch receivables, including negotiating payment plans, collecting difficult accounts receivables, preparing write-offs for uncollectible accounts, and recommending accounts for referral to collection.✥ Developed overall fleet strategy for Branch Plan and oversaw management of the fleet.Other positions included Regional Account Manager - Insurance, Assistant Manager, and Executive Sales Representative.

Bachelor Of Arts - Ba

Gbta Global Leadership Program