Christopher Sean Thomas Email & Phone Number

Daytona Beach, Florida Area

If you know anyone or any company that needs innovative productivity consulting or computer/network repair have them contact us at 386-473-1223Customer service for residential and commercial customers.Inform customers of different performance/measurement metrics for businesses, such as customer support versus customer effort metrics.Root cause analysis and.

Daytona Beach, Florida Area

Grows general knowledge of current corporate, division, and facility-specific products, increasing ability to resolve requests on first contact.Works with members of the desktop/network teams and other workgroups within IT services on projects and initiatives as needed.Analyst responds to technology incidents and requests received from the end users via.

Daytona Beach, Florida Area

• Requires passing comprehensive background checks
• Investigates reports of abuse/neglect cases of children reported and assigned by the agency.
• Commences investigation within strict deadlines while managing the load of other cases.
• Analyzes complex data including criminal history, previous cases, allegations, last known whereabouts, and uses this data to investigate an allegation.
• Counsels clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.
• Counsels family members to assist in understanding, dealing with, and supporting client or patient.

Daytona Beach, Florida Area

• Requires level II background check.
• Two person team providing Tier III technical support, supporting the IT needs of over 500 employees in Central Florida, this includes performing technical and administrative functions in development and maintenance of.
• Encrypting and deploying new loadsets within the agency and securely destroying hard-drive data on reclaimed equipment. and Migrating users from XP to Windows 7.
• Troubleshooting and maintaining network scripts and any other hardware/software issues that arise within the agency.

Jacksonville, Florida Area

• Troubleshoot and repair the hardware/software of various electronics equipment, including PC/Mac, mobile devices, and video game consoles.
• Apple Specialist – the primary technician to repair all software/hardware issues on wide variety of apple products.
• Document and analyze customer description of problem, then diagnose system hardware, software or operational problems using manuals, schematics, or test equipment as needed, while maintaining highest level of customer.
• Move work efficiently thru workflow process while documenting work and maintaining high levels of communication with customers.

Daytona Beach, Florida Area

• Three years leading a small support staff in the faculty innovation that helped support 20,000+ students, staff, and faculty in person or worldwide.
• While maintaining exceptional quality standards research and development was done to deploy new technology solutions into the helpdesk offerings.
• Proficient use and troubleshooting of hardware/software for Winows/OSX, and mobile platforms.
• Responsible for the highest tiers of support and customer service while ensuring full documentation of each case.
• Provided intuitive and innovative solutions to meet the growing needs of business professionals.
• Integrating clients who had not yet utilized the resources available and bringing them to the standard.

Daytona Beach, Florida Area

• Provided direct customer support in person and/or remotely in order to solve any computer issues dealing with hardware, software and network issues.
• Serviced residential and businesses that required IT assistance and assured their computer needs were fully satisfied.Over 7 years of providing on-site service for customers having a wide range or issues with multiple.

Bachelor Of Arts (B.A.), Psychology, Minor In Criminal Justice

Aa, Psychology With Specialization In Marriage And Families

Education record