Charles Shale Email and Phone Number
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Charles Shale personal email
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I was born in Scotland and grew up in Edinburgh before moving to Stirling to study Philosophy, then Glasgow to get my MSc in Software Development. I love to read, travel and dabble with different technologies. I haven't managed to travel as much as I'd like but I've always got some little project on the go and I'm passionate about learning and personal development.Currently I'm working on developing and maintaining our Threat Detection services at Dell Secureworks as part of a brilliant team of engineers who are always pushing forward, finding new and innovative ways to improve and develop our services to help all our clients.I love working and collaborating with kind, passionate people who are invested in what they do and treat others with respect.
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Java DeveloperBr-Dge Jan 2024 - PresentEdinburgh, Scotland, United Kingdom -
Senior Software EngineerSecureworks Jul 2020 - Oct 2023Edinburgh, Scotland, United Kingdom- As part of the Threat Detection team, I led the effort to migrate our detection services to utilise our new Hudi data lake. This included working closely with the Data Flow team to develop an API to streamline integration with the new data lake. This cleared the way to EOL our original data lake for major AWS cost reductions.- As part of the VLDB team, I helped migrate our core data pipeline services from an on-prem cluster to cloud infrastructure with minimal reengineering. Most significantly this provided greater flexibility and availability in our infrastructure while also reducing the cost.- Track record of efficiently collaborating with internal teams and clients in order to diagnose problems and implement effective solutions.- Regularly stand in as Scrum Master when needed, always looking for ways to be more involved. -
Software Engineer IiSecureworks Jan 2018 - Jul 2020Edinburgh, United Kingdom- Developed and maintained Big Data services and infrastructure enabling clients to store and query petabyte scale data.- Played a leading role developing and implementing an event search API that would later be utilised to create data visualisations in our client facing UI, improving customer experiences.- Independently developed tools to automate and streamline team processes and other common tasks to save time for team members.
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Internet Researcher24B Limited Oct 2011 - Dec 2017I do general and confidential research mostly involving Scottish contemporary art. Although I am not an expert in this field I have still been able to do efficient work and it has provided me experience in effectively gathering and presenting information.
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Customer Experience AdvisorAmazon Uk Oct 2015 - Sep 2016I am required to provide prompt, efficient, customer-oriented service so that Amazon’s customers are 100% satisfied and escalate customer issues appropriately. I also ensure correct use of technology, to ensure efficient and effective management of workload to company standards Liaise with the CS Support Services, Billing and FC Liaison teams and other departments, as required to represent the concerns of the Customer Service department. -
Technical AdvisorWebhelp Uk, Sky Campaign Aug 2014 - Oct 2015Larbert, ScotlandI advised Sky customers on technical issues with their telephone, broadband and fibre lines, as well as on their billing inquiries, allowing further experience working with customers, specifically where there is a problem. I was expected to make sales by helping customers add value to their accounts through profiling and advising them on what would best suit their needs. Working for a large company has given me a better understanding of large scale operations and experience working with colleagues from multiple different departments effectively.
Charles Shale Education Details
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The University Of Stirling2:1
Frequently Asked Questions about Charles Shale
What company does Charles Shale work for?
Charles Shale works for Br-Dge
What is Charles Shale's role at the current company?
Charles Shale's current role is Java Developer at BR-DGE.
What is Charles Shale's email address?
Charles Shale's email address is cr****@****tic.com
What is Charles Shale's direct phone number?
Charles Shale's direct phone number is (770) 817*****
What schools did Charles Shale attend?
Charles Shale attended The University Of Glasgow, The University Of Stirling.
Who are Charles Shale's colleagues?
Charles Shale's colleagues are Mackenzie Millar, Paul Wilson, Garry Haldane, Jacob Spencer, Robbie Dixon, Seb Cecil, Marc Howarth.
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Charles Shale
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