Experienced Implementation Project Manager driven by organization, efficiency, and people. A strategic leader with a proven track record of exceeding quality and performance expectations in fast-paced, mission-driven organizations. Adept at leading teams and projects of varying sizes and complexity, utilizing agile processes and clear communication to drive success.A certified ScrumMaster and authentic leader committed to innovation, solution management, and relationship building. Skilled in fostering collaboration, delivering excellent customer service, and thriving in environments that empower and encourage employees. Exceptional communicator adept at problem-solving, critical thinking, effective time management, and streamlining daily operations.Passionate about working with clients and various teams to bring a vision to life, building bridges, and managing relationships. Enjoys helping clients envision their final outcome and achieve that vision through coordinated efforts. Experienced in managing multiple concurrent projects, ensuring adherence to project specifications, and maintaining effective communication with remote team members and stakeholders.Proficient in various project management tools and platforms, including Salesforce, Concur, Confluence, Cvent, SaaS Products, Asana, Monday, and Jira. Holds a Master of Business Administration specializing in Marketing and a Bachelor's Degree in Sociology from Ashford University. Currently pursuing a Doctoral Degree in Philosophy of Human Services, with an estimated completion in 2025.
Listed skills include Customer Service, Outlook, Microsoft Office, Word, and 45 others.