Chris Hopper

Chris Hopper Email and Phone Number

Senior Technical Program Manager at Citi @ Citi
Jacksonville, FL, US
Chris Hopper's Location
Jacksonville, Florida, United States, United States
Chris Hopper's Contact Details

Chris Hopper personal email

n/a
About Chris Hopper

Professional leader with 24 years of experience in the banking industry, managing IT application portfolios to support profitability for the business partners. During my tenure, I have become a results oriented leader of highly educated and talented people. I have effectively leveraged resource and financial management to juggle the dynamic priorities contributing to mission critical projects. I regularly interacted with senior management and stakeholders to provide recommendations in regards to IT options in line with the enterprise direction. I have led, built, and implemented complex technology initiatives, and drove process improvement for sustainable end-to-end change. My specialties include:• Portfolio Governance and Compliance• Risk Management• Incident management• Incident Identification and Problem Resolution• Program & Portfolio Management• Client Experience• Technology Mergers & Acquisition• Platform migrations• Process Optimization• Technology Delivery• Talent Management• Exceptional verbal and written communication skills to all levelsDept. Experience:• General Ledger• Accounts Payable• Mortgage Closing systems• Asset Management/inventory• IT budget Total Cost of Ownership• Enterprise wide Project Burn Rate• Minority Spend/Vendor Engagement Reporting• Bulk mailing System• Enterprise Texting systems

Chris Hopper's Current Company Details
Citi

Citi

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Senior Technical Program Manager at Citi
Jacksonville, FL, US
Website:
citigroup.com
Employees:
196387
Chris Hopper Work Experience Details
  • Citi
    Citi
    Jacksonville, Fl, Us
  • Citi
    Senior Technical Program Manager
    Citi Nov 2018 - Present
    New York, New York, Us
  • Bank Of America
    Sr. Project Manager / Change Manager For Bank Of America Technology & Operations Inc.
    Bank Of America Mar 2017 - Mar 2018
    Charlotte, Nc, Us
    • Project Manager for Electronic Document Repository (EDR) Consolidation project. - Plan and implement the deployment & post production user acceptance Control Room - Track and triage issues reported from 8k plus new users to the repository - Managed all project Documents and project tracking activities - Managed monthly forecasting of resource burn rate and updated project management tools which in turn loaded to cost management tool • Acting Agile Scrum Master for the Commercial Flood Team. - Primary objective for my role was to apply Scrum Methodology and Framework to drive teams to meet agreed upon dates of delivery and scope of work. Liaison between technical teams, service providers and business partners. Responsible for communicating status updates, issues escalation, risk identification and remediation planning to senior management and business partners.
  • Bank Of America
    Sr. Portfolio Manager - Retail Preferred Gwim T&O / Gt&O And Global Corporate Services Team
    Bank Of America 2005 - 2016
    Charlotte, Nc, Us
    Portfolio consisted of financial and project related apps as well as legacy Meryl Lynch and BofA management reporting.• Worked with Finance to perform initial data analysis and capture business requirements for the cost allocation system ComIT (Over $3 Billion).• Escalate potential issues to senior management with ideas on how to resolve the same.• Hired and trained the development and operations teams co-located globablly.• Consistently delivered accurate and on time data processing for Budget Plan, Forecast, and monthly allocations from a complex financial processing calendar.• Provided leadership to avoid common barriers and assisted with escalation and communications to senior management regarding project status.• Provided production support and led triage efforts to restore and then determine root cause of production outages with high volume applications such as Clarity, ComIT, AIT and ARIS.• Participated in various Audits for my portfolio of applications.• Experience in creating and implementing strategic business solutions with senior management• Consolidating processes, applying lean concepts and introducing SOPs (standard operating procedures) around repeatable processes.• Experience in various merger related activities related to Merrill Lunch, Bank of America, Nations Bank, Barnett as well as First Florida bank.
  • Bank Of America
    Sr. Application Manager - Shared Services Team/ Global Enterprise & Functions T&O
    Bank Of America 2002 - 2005
    Charlotte, Nc, Us
    Managed a collection of application responsible for Application Inventory, Financial Reporting and Custom release mgmt. tools.
  • Bank Of America
    Sr. Developer Oracle, Java
    Bank Of America 2000 - 2002
    Charlotte, Nc, Us
    Developer on Cross Team in support of Collections Business.
  • Bank Of America
    Developer Powerbuilder, Oracle
    Bank Of America 1996 - 2000
    Charlotte, Nc, Us
    Lead on first laptop loan originations tool
  • Bank Of America
    Designer/Developer Cobol Cmd Level Cics
    Bank Of America 1994 - 1996
    Charlotte, Nc, Us
    General Ledger, Accounts payable
  • Bancboston Capital Inc
    Designer/Developer Cobol Cmd Level Cics
    Bancboston Capital Inc 1991 - 1994
    Support of General Ledger

Chris Hopper Skills

Management Business Requirements Finance Banking Portfolio Management Credit Risk Management Loans Credit Analysis Financial Analysis Credit Risk Commercial Banking Compliance Management Cross Functional Team Leadership Business Analysis Vendor Management Project Management Software Project Management Technology Solution Delivery Software Development Incident Management Business Process Improvement

Chris Hopper Education Details

  • Jones College-Jacksonville
    Jones College-Jacksonville
    Computer Science

Frequently Asked Questions about Chris Hopper

What company does Chris Hopper work for?

Chris Hopper works for Citi

What is Chris Hopper's role at the current company?

Chris Hopper's current role is Senior Technical Program Manager at Citi.

What is Chris Hopper's email address?

Chris Hopper's email address is ch****@****oup.com

What schools did Chris Hopper attend?

Chris Hopper attended Jones College-Jacksonville.

What skills is Chris Hopper known for?

Chris Hopper has skills like Management, Business Requirements, Finance, Banking, Portfolio Management, Credit, Risk Management, Loans, Credit Analysis, Financial Analysis, Credit Risk, Commercial Banking.

Who are Chris Hopper's colleagues?

Chris Hopper's colleagues are Patricia M (Trizzy) Roy, Joyce Umrani, Maxime Lefèvre, Shen Yuefeng, Angela María Carreño Herrera, Vidhi Gosalia, Devin Cruz-Klein.

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