"I Fight for the Users!" a phrase uttered by the titular character TRON of the groundbreaking 1982 film. It is a motto I’ve crafted my personal and professional ethos around, brainstorming creative idea to help educate and empower. I want clients and colleagues alike to feel they're in control when it comes to IT related processes, how they work, and how to tackle things proactively with their own knowledge and tools. I've provided 15 years of IT Support from small offices and large corporation all while staying fluent in Windows and Apple system knowledge and maintaining proficiency troubleshooting skills within a variety applications and devices.In that same time frame, I've taken on an alter ego, transforming by night into a spooky service provider at Eastern State Penitentiary's Halloween Nights (formerly Terror Behind the Walls).Acting as Senior Operations Manager and General Manager for this massive event, I oversee non-scary operations such as Guest Services, Line Management, Ticketing, Retail, Vendor Relations, Custodial and our Parking Shuttle. Beyond the Fall, I'm meeting year round to help craft and develop this groundbreaking and historic Halloween Fundraiser.
Listed skills include Strategy, Leadership, Program Management, Business Development, and 46 others.