Senior Team Leader – Emea Customer Invoicing
Budapest, Budapest, Hungary
10-12 direct reports, end to end people managementTeam in charge of: check, correct and distribute sales and rental invoices to customers to 8+ countries, handle multiple e-invoicing portals, ICO invoicing, follow-up on stuck revenue items of the billing system, cooperate with Dispute Management, Customer Service and Logistics teams (in-country stakeholders)Main results: significant improvement in the business relationship with international leaders within Order-To-Cash Department, stabilization of team functions, define new responsibilities within the team for work split, process improvementsProject assigned:o Crisis management project leader (for 9 months)o Reorganization project leader (8 months)o Implement Revenue Stream Validation tools – tracking and reporting (20+ months) o Coaching for peer (junior) Team Leaders