Csilla Gamos Email & Phone Number

London Area, United Kingdom

London Area, United Kingdom

Independent management consultancy working on transformation projects part time.• Developed Standard Change Management framework and the supporting Change Templates• Created Project Plans for Change Delivery Projects• Supported of the creation of a Change Knowledge Academy

London, England, United Kingdom

FTSE 250 British provider of public services operating in six sectors: Health, Transport, Justice, Immigration, Defence, and Citizens Services. Key Achievements: Delivered the Workforce Management (WFM) Target Operating Model including WFM Ways of Working and WFM Technology into contracts across the UK & Europe Division.• Developed and Implemented Standard Change Management framework to support best practice delivery• Stakeholder Management - Managing Director and Contract Director level• Created Case for Change and Training and Adoption Strategies for different cultures• Oversaw the creation of Standard Training Materials, created new Virtual Training Delivery for the business• Provided Change Management and Benefits Management expertise to support the Business Units• Responsible for managing and training three Business Change Managers and three Training Managers

New York, New York, United States

Moved to New York and became a member of the Project Management Institute. Completed several trainings in Project and Programme Management, Agile and Scrum Project Management and in PROSCI Change Management.

London, United Kingdom

Reckitt Benckiser Group plc is a British multinational consumer goods company and it is a producer of health, hygiene and home products. The company moved their operations onto an SAP platform and changed their core Finance, Supply Chain, HR, Marketing processes. Key Achievements: My region, Eastern Europe had the highest project acceptance score from the Stakeholders and from the Employees. Target Operating Model planning and implementation activities were on time and were completed with no disruptions. 400 employees adopted the new ways of working and learned to use the new ERP system.• Established market specific Change Management Approach and Adoption strategies • Created Stakeholder Management analysis and organised Engagement activities for the region. • Delivered the Communication Plan (Internal and External Communications - 3rd Party vendor, Manufacturing)• Completed Change Impact Assessments with the Super Users/Business Process Managers in detail on time • Led the new Operating Model Design activities for Supply Chain and Finance• Defined Training strategy and led the roll out of the adoption activities across CEE.Direct reports: PMO, Training Lead, Indirect Superusers: 10 FTE

Budapest, Hungary

OTP Bank Group currently operates in 8 countries in the CEE region with the Head Office being in Hungary. The Bank provides high quality financial solutions to meet the needs of nearly 11,9 million customers through almost 1500 branches, agent networks and the state-of-the-art electronic channels.The Cultural Change Programme has been formed in conjunction with the Digital Transformation Programme (SAP Success Factors, App Banking, etc.) to prepare the overarching cultural transformation of the Bank. • Led the Communication and Change Management activities for the projects• Created and Supervised Project Plans for 4 streams and 25 initiatives with the project leads

London, United Kingdom

GDF Suez/ENGIE is a provider of integrated services in energy, technical, FM and business process solutions. In the UK, they employ almost 20,000 people and have a turnover approaching £1bn.The Programme led the integration of the acquired Balfour Beatty Workplace Department (11,000 FTE) into ENGIE.Key Achievement: The Finance Team implemented the new Target Operating Model within the given timeframe and budget – all Employees adopted the new way of working within their new roles • Worked with the CFO, Business Unit Managing Directors and Functional Leads to define and design core business wide process changes to enable the new Operating Model (TOM) design to deliver simplicity.• Led the Change Management aspects of the reorganisation of 100 employees• Designed Communication Plans, Change Impact Assessments, Stakeholder Analysis and Engagement Plans

London, United Kingdom

2012-13 - Overhead Reduction, Operating Model Design and Implementation Programme2010-11 UK Oracle Implementation, IT and Finance Shared Service Set Up, Procurement ReorganisationThe outcome: Overhead per Sales Ratio reduced from 7.5% to 5.5%. Target Benefits of £55M per year achieved.Successfully planned the Target Operating Model Design Program and the team concluded the reorganisation according to legal guidelines, on time with no extra budget. Impacted Departments: Supply Chain/Logistics, Finance, HR, Legal• Developed the Business Case with KPMG for the Overhead Reduction Programme and run Finance Reporting and Risk Profiling until the end of the Programme, Project Management on the Implementation Stage.• Responsible for Programme Management on the Operating Model Design Programme from Mobilisation through Design and Implementation across 10 projects, 50 initiatives• Defined Stakeholder Management Plans and Communication Plans for the Programme

London, United Kingdom

London, United Kingdom

London, United Kingdom

Master Of Arts - Ma, Economics And Business Management

Ba, Economics