Chris Keane Email & Phone Number

Hamilton, Pembroke, Bm

Manages, develops, executes and analyzes sales strategies to promote Bermuda as a leading meetings and group destination. Promotes business for Bermuda hotels and stakeholders through various sales programs. • Develops and oversees overall sales strategy for the organization including trade shows and promotional schedules. • Manages all group sales areas of current and proposed budgets.• Leads the sales team to exceed team goals including room nights, sales calls and sales leads.

Baltimore, Maryland, Us

Drives over $40M in economic impact for city of Baltimore by growing convention business. • Works with leadership to develop and implement citywide sales strategy including target profiles that align with business needs.• Secured short term annual conference, less than one year out, resulting in over $7M in economic impact.• Served as co-chair for citywide re-opening committee and secured first post-COVID citywide in Baltimore developing $1.2 M in revenue for city.• Expanded sales responsibilities including Northeast and Mid-Atlantic groups.• Manage relationships and budget will intermediaries, coordinate with Regional Directors of Sales.• Mediates disputes between clients, convention center and hotels with the goal of mutually beneficial results.• Builds and maintains strong partnerships with hotel community, convention center, customer experience and marketing teams.

Dallas, Tx, Us

Oversee 70+ corporate and association accounts in mid-Atlantic and Ohio with the goal of building brand awareness, optimizing revenue growth and strengthening the strategic partnership.• Booked over $10 million in group business over the last year.• Manage brand partnership with Experient, increasing revenue to $22 million (21% increase) from 2017-2018.• Increased revenue in this market by 200% during first year in position.• Develop strategic initiatives to drive incremental growth across brand.• Proactively represent Omni Hotels at industry events, acting as team lead.• Foster strategic relationships with internal hotel

Chicago, Il, Us

Manage over 80 accounts and responsible for government and union markets strategic plan for Hyatt Hotels & Resorts. SELECTED ACCOMPLISHMENTS:• Develop Strategic Account Plans for top accounts each year.• Booked over 16 million in association group business.• Lead government team on market penetration, marketing efforts and account reviews. • Coordinate, prepare and present all company-wide proposals to government agencies.• Accountable for business goals.• Cultivate creative solutions to drive business development.• Proactively represent Hyatt Hotels at industry events and direct prospect development.• Foster strategic partnerships with industry organizations, on both local and national levels.• Train new sales managers on Professional Selling Skills

Mclean, Va, Us

Director of Sales Worldwide AccountsManaged over 30 accounts, generating leads and closing business for Hilton’s family brands. SELECTED ACCOMPLISHMENTS:• Booked over 15 million in group business during last year.• Developed Strategic Account Plans for top accounts each year.• Organized marketing efforts with key accounts and hotels.• Represented Hilton Hotels at industry events.• Attended Sales Leadership Academy, only 30 selected company-wide.

Mclean, Va, Us

Managed a department of 30 employees responsible for qualifying new customers, generating leads for 1200 hotels and servicing accounts.• Developed National Accounts into Key Accounts for Doubletree & Promus Hotels (purchased by Hilton)• Booked over $5M in group business and $7M in transient business during 1997• Recruited 60 new employees through University Programs• Trained and placed 30 employees into hotel sales force• Conducted over 10 different sales efforts each year in major cities.

Chester, Pa, Us

Taught a hospitality sales and marketing course to students at Widener University.SELECTED ACCOMPLISHMENTS:• Prepared weekly class projects and chapter reviews.• Conducted one on one meetings with students to review progress. • Graded cases and assignments for students.

Hospitality

Master Of Business Administration (Mba)