Christopher Maclean-Goodhew Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

-As a team lead, provide troubleshooting accurate answers in a timely manner to the agents.-Assess calls and Live Chats to ensure high quality interactions and coach agents as needed on a weekly basis.-Draft emails and chat messages communicating directly with customers.-Consistently perform at a high level to pass weekly quality assurance.

Calgary, Alberta, Canada

-Provide customers with in depth knowledge of current camera and content creation gear.-Answer incoming calls and emails, as well as follow up with the customer as needed.-Maintain a friendly and welcoming environment to build on customer relations.-Assist the team in opening and closing the store.

Mississauga, Ontario, Canada

-Create sales on a daily basis and hit sales goals by making the each customer is purchasing everything they will need. -Providing expert advice on products and selling our extended life plan on hard goods. -Open and close the store as well as supervise and manage 3-5 other employees. -Merchandise and make sure the store looks suitable for customers to.