With over 15 years of experience in information technology, I have developed a strong expertise in customer support, incident management, infrastructure and platform engineering, and application support.I am an influential team leader who can recruit, build, develop, and motivate highly effective teams to achieve company goals for performance, quality, and process improvement. I am also savvy in developing productive relationships with stakeholders and vendors to enhance and expand current services and systems architecture. My mission is to leverage my cloud, agile, and ITIL skills to deliver innovative and impactful solutions.