AeroLeads people directory · profile
Mayank Arora Email & Phone Number
Enterprise Customer Success Manager
at
Atlan
1 work email found
@whatfix.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Enterprise Customer Success Manager
Location
Bengaluru, Karnataka, India
Company size
Who is Mayank Arora? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Mayank Arora is listed as Enterprise Customer Success Manager at Atlan, a company with 537 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at whatfix.com and a matched LinkedIn profile for Mayank Arora.
Mayank Arora previously worked as Senior Customer Success Manager (North America-Channel Partners) at Whatfix and Enterprise Customer Success Manager (North America-Channel Partners) at Whatfix. Mayank Arora holds Bachelor Of Technology, Information Technology from Guru Gobind Singh Indraprastha University.
Company email context
Email format at Atlan
This section adds company-level context without repeating Mayank Arora's masked contact details.
{first}.{last}@whatfix.com
86% confidence
AeroLeads found 1 current-domain work email signal for Mayank Arora. Compare company email patterns before reaching out.
Profile bio
About Mayank Arora
An analytical and strategic thinker, experienced in combining customer insight and business data to drive continuous improvement in service delivery. Demonstrated ability to increase revenue and develop lasting partnerships with clients, in addition to proven leadership, contract negotiation, conflict-resolution, communication, and problem-solving skills.I believe that customer obsession is not just a skill but a mindset to care deeply to understand our customers and provide maximum value, to anyone who is directly or indirectly impacted by our work.
Listed skills include Leadership, E Commerce, Consulting, Client Success, and 17 others.
Current workplace
Mayank Arora's current company
Company context helps verify the profile and gives searchers a useful next step.
Atlan
7 roles
Mayank Arora work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager (North America-Channel Partners)
Current- Leading strategic relationships and technical solution delivery across Fortune 100 & 500 accounts, driving multi-threaded executive engagement for named accounts with $1.5M ARR.
- Aligned recruitment efforts and mentored new Success Managers on strategic account management (renewals, EBRs, technical solutions), achieving over 96% GRR attainment QoQ.
- Manage strategic relationships with technology partners and global system integrators, driving joint technical solutions to accelerate enterprise customer success.
- Contributed to strategic product initiatives, including design partnerships, development of knowledge base and internal process documentation, and establishment of a feedback loop for beta product features to support.
Jan 2024 - Present
Enterprise Customer Success Manager (North America-Channel Partners)
- Managed growing enterprise portfolio ($1.1M ARR), exceeding growth targets through value-based selling and strategic account planning.
- Optimized Professional/Technical Services delivery and resource allocation model for enterprise accounts in Americas region.
- Designed and implemented framework for identifying expansion opportunities, creating strategic plans for enhanced customer lifetimevalue.
- Championed the customer voice by collaborating with Product and Engineering to drive product optimization leading to NPS >80.
- Designed and launched customer enablement programs, achieving 20% growth in platform adoption and 30% improvement inonboarding efficiency.
- Conducted in-person Executive Business Reviews (EBRs) across North America, building C-suite relationships to drive strategic expansion.
Jan 2023 - Dec 2023
Associate Customer Success Manager (North America-Enterprise)
- Managed initial portfolio of $900K ARR, achieving 95% renewal rate and contributing 15% growth through strategic upsells.
- Conducted strategic business reviews with customers and C-level executives, effectively communicating product value and ROI.
- Facilitated workshops and sessions to gather client business use-cases, enabling the product team to prioritize features and enhancementsaligned with customer needs.
- Collaborated with internal teams to implement customer success best practices and drive adoption initiatives.
Feb 2022 - Dec 2022
Senior Product Consultant - Ecommerce
- Handling Ecommerce operations and technical support for Enterprise clients.- Mentoring and training consultants to learn Cvent Ecommerce operations.- Working closely with senior management in finance to streamline Ecommerce operations and adding to customer satisfaction to achieve business objectives.- Root cause analysis and reflection to ensure.
Jan 2021 - Feb 2022
Product Consultant - Ecommerce
- Handling Ecommerce operations and technical support for North American/European/APAC clients.- Managing the entire merchant boarding process for Cvent Payment Services(in-house merchant account) right from contract to computing the remittance for the online payments collected for the clients using Cvent Payment Services.- Working with vendors such as.
Jan 2020 - Dec 2020
Product Consultant - Data Migration
- Gather client requirements for data extraction from the RegOnline(acquired by Cvent) platform before the sunset date.- Creating SQL queries based on the client’s requirements to extract the requested data from the RegOnline database and formatting the file using Python.- Sharing the extracted data with the clients for review before migrating it to Cvent.
Jan 2019 - Jan 2020
Team & coworkers
Colleagues at Atlan
Other employees you can reach at atlan.com. View company contacts for 537 employees →
HR
Himanshu Rawat
Colleague at AtlanIndia, India
View →
SR
Surya Ravichandran
Colleague at AtlanChennai, Tamil Nadu, India, India
View →
JC
Jet C.
Colleague at AtlanUnited States, United States
View →
UG
Udit Garg
Colleague at AtlanNew Delhi, Delhi, India, India
View →
TP
Tish Partington
Colleague at AtlanDurban Metropolitan Area, South Africa
View →
HK
Hitesh Khandelwal
Colleague at AtlanJaipur, Rajasthan, India, India
View →
SC
Shekar Chari
Colleague at AtlanDoha, Doha, Qatar, Qatar
View →
SS
Shreyas Sharma
Colleague at AtlanPatiala, Punjab, India, India
View →
DB
Debraj Burman
Colleague at AtlanKolkata, West Bengal, India, India
View →
JK
Jiri Krcek
Colleague at AtlanBrno Metropolitan Area, Czech Republic
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Himanshu Rawat
Colleague at AtlanIndia, India
View →
SR
Surya Ravichandran
Colleague at AtlanChennai, Tamil Nadu, India, India
View →
JC
Jet C.
Colleague at AtlanUnited States, United States
View →
UG
Udit Garg
Colleague at AtlanNew Delhi, Delhi, India, India
View →
TP
Tish Partington
Colleague at AtlanDurban Metropolitan Area, South Africa
View →
HK
Hitesh Khandelwal
Colleague at AtlanJaipur, Rajasthan, India, India
View →
SC
Shekar Chari
Colleague at AtlanDoha, Doha, Qatar, Qatar
View →
SS
Shreyas Sharma
Colleague at AtlanPatiala, Punjab, India, India
View →
DB
Debraj Burman
Colleague at AtlanKolkata, West Bengal, India, India
View →
JK
Jiri Krcek
Colleague at AtlanBrno Metropolitan Area, Czech Republic
View →
2 education records
Mayank Arora education
Bachelor Of Technology, Information Technology
Guru Gobind Singh Indraprastha University
Education record
The Air Force School (Tafs), Subroto Park
FAQ
Frequently asked questions about Mayank Arora
Quick answers generated from the profile data available on this page.
What company does Mayank Arora work for?
Mayank Arora works for Atlan.
What is Mayank Arora's role at Atlan?
Mayank Arora is listed as Enterprise Customer Success Manager at Atlan.
What is Mayank Arora's email address?
AeroLeads has found 1 work email signal at @whatfix.com for Mayank Arora at Atlan.
Where is Mayank Arora based?
Mayank Arora is based in Bengaluru, Karnataka, India while working with Atlan.
What companies has Mayank Arora worked for?
Mayank Arora has worked for Atlan, Whatfix, and Cvent.
Who are Mayank Arora's colleagues at Atlan?
Mayank Arora's colleagues at Atlan include Himanshu Rawat, Surya Ravichandran, Jet C., Udit Garg, and Tish Partington.
How can I contact Mayank Arora?
You can use AeroLeads to view verified contact signals for Mayank Arora at Atlan, including work email, phone, and LinkedIn data when available.
What schools did Mayank Arora attend?
Mayank Arora holds Bachelor Of Technology, Information Technology from Guru Gobind Singh Indraprastha University.
What skills is Mayank Arora known for?
Mayank Arora is listed with skills including Leadership, E Commerce, Consulting, Client Success, Salesforce.Com, Cvent, Customer Success, and Business.
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