Christopher Mock Email & Phone Number

Houston, Texas, United States

United States

Responsibilities:Design, develop and deliver a sales training program within assigned sales regionCollaborate with sales leadership to identify, recommend, and implement training solutions that maximize organizational efficiencies and performanceAssist in coordination and delivery of new hire training programs, including some coaching and training on certain topics and tasksFocus on newly hired account managers aligned with the Onboarding Program with topics to include: Sourcing/Prospecting, Impact Statements, Qualifying Opportunities, B2B sales processes, technical product launches, CRM/SystemSupport Regional Initiatives to include: Tracking and communicating training progress within the region, launching regional training programs as needed to support the sales organizationConduct needs assessments and identifies areas for additional learning opportunity to ensure the region meets its business objective

Phoenix, Arizona, United States

Professional Experience: Cogent Communications | Global Account Manager• Manage and grow a portfolio of high-value global accounts.• Develop and execute strategic account plans to identify growth opportunities and mitigate risks,resulting in consistently closing new accounts.• Lead contract negotiations and renewals, achieving favorable terms and ensuring compliance withcompany policies.• Collaborate with internal teams, including sales, technical support, and marketing, to deliver tailoredsolutions and enhance customer satisfaction• Conduct regular business reviews with clients to discuss performance metrics, address concerns, andalign on future goals.• Drive new business development initiatives, securing contracts with “Netcentric” companies andexpanding the company's market presence.• Utilize CRM tools to track account activities, forecast sales, and generate actionable insights for seniormanagement.Core Competencies:• Account Management• Strategic Planning• Client Relationship Management• Revenue Growth• Contract Negotiation• Cross-functional Team Leadership• Telecommunications• Global Market Strategy• Customer Service Excellence• Project ManagementKey Achievements:• Successfully closed New Logo Accounts to multi-year deal with a leading multinational corporation,enhancing Cogent's Global footprint.• Rapidly advanced to a Regional Learning Manager at Cogent Communications.

Phoenix, Arizona, United States

Account Management:* Manage and grow a portfolio of high-profile national accounts, ensuring client satisfaction and retention.* Develop and implement account strategies to achieve sales targets and enhance customer relationships.* Conduct regular account reviews, identifying opportunities for upselling and cross-selling Cogent’s services.Sales and Business Development:* Drive new business development through proactive prospecting and strategic partnerships.* Collaborate with marketing and sales teams to design and execute campaigns that generate leads and drive revenue growth.* Negotiate contracts and pricing agreements to secure profitable deals, ensuring alignment with company objectives.Customer Relationship Management:* Serve as the primary point of contact for national accounts, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.* Foster strong relationships with key stakeholders, understanding their business needs and providing tailored solutions.* Deliver presentations and product demonstrations to educate clients on Cogent’s offerings and value proposition.Performance Metrics and Reporting:* Track and analyze account performance metrics, preparing detailed reports for senior management.Utilize CRM tools to maintain accurate records of customer interactions, sales activities, and account progress.* Continuously monitor market trends and competitor activities to identify new business opportunities and stay ahead of industry developments.Cross-Functional Collaboration:* Work closely with technical, support, and implementation teams to ensure seamless service delivery and customer satisfaction.* Coordinate with finance and legal departments to manage contract negotiations and ensure compliance with company policies.* Lead cross-functional projects aimed at improving processes and enhancing the customer experience.Achievements:* 2021 Award Winner* Rapidly advanced within Cogent Communications

Phoenix, Arizona Area

Technology solutions specialist. Assisting businesses in the age of digital transformation with their Voice,Data, Cloud, and Security needs.Primary focus; acquisition of new accounts/Manage and grow account base.Achievements:• 2019 Award Winner 186% to quota

Cerritos, California, United States

Primary duties: Manage day-to-day operations. Oversee wholesale Vendor management. Including vendor relations, purchasing, and shipping of inventory.

Ontario, California

Started as a Sales Manager where my team consistently achieved and exceeded our revenue goals. With my proven track record of success and development of top performing sales reps who were promoted to assistant manager and manager levels. I was promoted to District Sales Manager where I continued to meet and exceed lofty sales targets for the multiple sales teams in my region.

Los Angeles, California

Primary duties were to drive revenue and exceed monthly sales targets. Other responsibilities included sales rep development (sales skill and product knowledge trainings) . Inventory control, Hiring and onboarding of new employees.