Christopher Moody Email and Phone Number
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I am a Director, Business Operations & Analytics at OverDrive, the leading digital reading platform for libraries and schools worldwide. With over 25 years of experience in data, operations, and technology, I have built and evolved a department that delivers market-leading insights, defines how amazing work gets done, and builds tooling that empowers employees to deliver exceptional customer experiences.My mission is to create value for customers, employees, and shareholders alike by designing and executing inspired data and revenue systems that meet the needs of the business and its stakeholders. I specialize in building integrated analytics, operations, digital analytics, strategy, and sales, service, and marketing teams and systems that leverage cutting-edge data architecture, analytic, visualization, and communication tools. Above all, I believe in thinking deeply, acting quickly, and treating all people well.
Overdrive
View- Website:
- overdrive.com
- Employees:
- 541
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Director, Business Operations And AnalyticsOverdriveCleveland, Oh, Us
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Director, Business Operations & AnalyticsOverdrive Jan 2015 - PresentCleveland, Oh, UsAs Manager, Senior Manager and now Director, I have built and evolved a department of data analysts, system administrators, system developers, project managers and operations specialist who are creating market-leading science-based insights, defining how amazing work gets done and building tooling that empower employees to deliver exceptional customer experiences. My role at OverDrive has steadily evolved over the past decade as we create business value and prove the work we do helps push the business, employees, our market and customers forward.Beginning in April 2014 as OverDrive's first data analyst, I worked with an amazing data architect to organize and build the company's first reporting data sources. I then developed KPIs, dashboards and created business-defining insights which helped move the company, partners, products and employees ever forward and upward. I utilized cutting-edge data architecture, analytic, visualization and communication tools to unlock and deliver insights across platforms in the most efficient and meaningful manners possible.Working with two world-class system administrators, we grew the team of three to a department of 20 by bringing new disciplines to the company, including digital analytics, data development, sales operations, marketing operations, project management, experimentation, customer segmentation modeling, key driver analysis, sales forecasting, KPI road-mapping and dashboard design, cross-system data engineering, etc. We've experienced cross-functional successes by building a department culture of trust, feedback, support and innovation while focusing on creating value for stakeholders across the organization.It is one of my greatest joys to work with the best teammates in the business, and to witness their many accomplishments quarter over quarter.
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Senior Data AnalystOverdrive Apr 2014 - Jan 2015Cleveland, Oh, UsLead analyst transforming data sources, developing dashboards and creating material insights designed to move the company, partners, products and employees ever forward and upward. Utilizing cutting-edge data architecture, analytic, visualization and communication tools to unlock and deliver insights across platforms in the most efficient and meaningful manners possible.
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Senior Business Analyst & Strategic ConsultantPrecision Dialogue Oct 2012 - Apr 2014Westlake, Oh, UsWorking with some of the smartest analysts, data experts and client ambassadors in the industry, I work to help deliver insights to clients that can help materially improve their businesses. Through intense data scrutiny and impressive reporting capabilities, I help bring data to life through real insights and meaningful business change. -
Direct Marketing Manager, AvpM&T Bank Oct 2010 - Mar 2012Buffalo, New York, UsDeveloped and/or executed direct marketing strategies and implementation plans for retail consumers, small to large businesses and corporate acquisitions. Focused on strategy, reporting and insights, segmentation, test designs, trans-channel collaboration, cadence, creative and messaging development and most importantly: driving sustainable profitable results. -
Reporting Chair Of Green CouncilKeycorp Jan 2009 - Oct 2010Cleveland, Ohio, UsLead design for and orchestrated C-suite approval of Key's corporate sustainability reporting framework, green roadmap and interim sustainability strategy. Trained and certified to utilize the UN's Global Reporting Initiative (GRI) framework for sustainability. -
Senior Marketing Manager - Database MarketingKeybank 2005 - Oct 2010Cleveland , Ohio, UsDeveloped strategies for and oversaw implementation of direct marketing efforts in the retail and small business market spaces, including designs for strategic segments, budgetary and profitability forecasts and holistic channel integration. Managed the execution of campaign designs, test designs and lead delivery strategies for 12-25 simultaneous campaigns and programs including designing -
Senior Project ManagerBrand Insights 2004 - 2005Developed and conducted market research plans and studies to answer client needs, including researching trends and competition, writing surveys and collecting and analyzing research data
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Account RepresentativeAdams Hussey & Associates 2001 - 2004Arlington, Virginia, UsWorked directly with client marketing and business development staff and sales teams to develop and execute timely and meaningful prospect acquisition, client onboarding, client retention and product launch marketing and sales campaigns for for-profit businesses and non-profit organizations
Christopher Moody Skills
Christopher Moody Education Details
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Weatherhead School Of Management At Case Western Reserve UniversitySustainability -
University Of MainePsychology
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University Of MaineMathematics And Statistics
Frequently Asked Questions about Christopher Moody
What company does Christopher Moody work for?
Christopher Moody works for Overdrive
What is Christopher Moody's role at the current company?
Christopher Moody's current role is Director, Business Operations and Analytics.
What is Christopher Moody's email address?
Christopher Moody's email address is cs****@****mac.com
What is Christopher Moody's direct phone number?
Christopher Moody's direct phone number is +121622*****
What schools did Christopher Moody attend?
Christopher Moody attended Weatherhead School Of Management At Case Western Reserve University, University Of Maine, University Of Maine.
What skills is Christopher Moody known for?
Christopher Moody has skills like Analytics, Strategy, Direct Marketing, Marketing Strategy, Database Marketing, Marketing, Market Research, Leadership, Data Analysis, Product Marketing, Customer Retention, Business Intelligence.
Who are Christopher Moody's colleagues?
Christopher Moody's colleagues are Gabrielle Cregan, Daver Jennings, Anna Marschall, Brock Webb, Marla Levine, Marisa Arancibia, Cara Leach.
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