Senior Account Manager
CurrentAccount Management/Client Services for accounts in sectors such as local & state government, medical practices, major airlines, advertising/marketing agencies, law firms, financial institutions, and engineering/architecture firms. Consultative solution sellingClient Training & Support Services for SaaS based web applicationsClient On-boardingContract & Pricing negotiationsDispute resolutionPhysical and digital records management consultative salesDocument imaging solutions consultingProject Management - assist clients and various internal departmental staff from development of project scope all the way through to project completion. Participate in project planning, coordination, implementation, reporting, and solution development when obstacles are encountered.Process ImprovementSalesforce.com**President's Club level Sales Performance for 4 out of the last 6 years (125%+ of Quota)