Claudia Fernandes Moreira Email & Phone Number

Porto, PT

Portugal

Responsible for interpreting situations related to doctors and nurses in need of communicating with patients, school nurses who need to communicate with parents, interpretation of legal issues related to the area of banking/collections, emigration calls, insurance-related calls, and 911 calls, among others.

Porto, Portugal

Porto, Portugal

-Recruitment, selection, and scheduling processes-Team building -Training and development of the team applying new strategies and tools to ensure KPIs are met or exceeded-Coordinating the contact centre management team at all levels-Decision-making regarding people, processes, technology, and future events.- Assisting other members of the operational team.

Porto, Portugal

- Customer portfolio management- Work directly with partners- Microsoft office - excel/ Google Apps- Negotiation with school management and other public bodies to implement the projects- Inventory management according to ongoing projects (material/staff)- Commercial Service- Project Presentation in different educational contexts- Management of internal.

Birmingham, England, United Kingdom

-Monthly status report -Assist residents to overcome any barriers to their independent living and support the development of individuals so they can move into their own sustained tenancy-Arrange support meetings with residents and provide proactive support to address said barriers and make referrals to external agencies for specialist support when.

Birmingham, England, United Kingdom

- Implement new and necessary technology to be used by the team -Creation and development of Individual Action Plan and daily reports-Prepare the activities agenda – promoting the family's involvement-Resource and contact other businesses to promote activities (indoors and outdoors) – Risk assessment & COSHH-Share information with the diverse public.

Birmingham, Reino Unido

Everyman Cinema was my first workplace in England, where I stay for almost two years. This job has taught me how to work quickly and efficiently in a high-speed environment. During the busy periods, we would have on average 200 people enter the venue in a 20 minutes period.

Valongo, Porto, Portugal

Help students with the homework; Improvement of reading skills;

Rio Tinto, Porto

- free days with some activities- Workshops

Rio Tinto

Elaboration of choreographies for the dance group of the Academy; Support in the organization and preparation of the academy's show events.

Porto Area, Portugal

-Art Therapy and Child Support - Creation and implementation of the project -Budgeting controlling costs: Monitor and manage the budget for the project - Raíz Quadrada -Establishment of new partnership relations-Support and management of the volunteers team -Track issues and risks / remove unforeseen barriers -Enabling decision making-Events Producer.

Porto, Portugal

• Represent the company in an international context (LyonFrance) and national context (Lisbon, Portugal);- Support the Artistic creations, organizations and elaboration of artistic /cultural events: MAP/P; Process.
• Project development at European level
• Artistic /cultural events organization(i.e) Events, exhibitions, workshops, meetings and lectures
• Working with social networks(i.e) website, e-mail and Newsletter;
• Contact with organizations, partners and professionals
• Creating and managing an international database withevent-specific information.- Organization and orientation of workshops, meetings and lectures;- Management and dissemination of projects and workshops through social.

Porto

• Artists and technicians support(i.e) travel, visa, accomodation;
• Artistic /cultural events organization(i.e) Events, exhibitions, workshops, meetings and lectures
• Working with social networks(i.e) website, e-mail and Newsletter;

Portugal

- Sales (service and products)- Contact center (outbound)

Portugal

- Part of the project (Pedro e Inês, 2010)

Bachelor'S Degree, Business Management, 2:1 Second Class Honours (Upper Division) - Business Management With Honours

Activities and Societies: Dissertation: The role of Corporate Social Responsibilities practices on People Management: The War for Talent.

Intervenção Contexto Demência, Alzheimer, Certificate

Foundation Year, Business Management, Foudation Year

English Telephone Conversation, English, Online Course

Formação Pedagógica Inicial De Formadores, Certificado De Competências Pedagógicas

Master'S Degree, Ciências Sociais, Realização E Apresentação De Trabalho Projeto (2016)

Mestrado em Intervenção Social na Infância e Juventude em Risco de Exclusão Social

Empreendorismo

Activities and Societies:- Perfil e potencial do empreededor - diagnóstico/desenvolvimento ( 09 Janeiro, 2014) - Empreendorismo e Inovação.

Formação Modular, Primeiros Socorros - Tipos De Acidentes E Formas De Actuação

Drama And Acting, Drama And Acting, Erasmus+

Licenciatura, Teatro, Realização De Estágio Curricular

Activities and Societies: Festival Ofélia ; Caldas Late Night- Apresentação pública de trabalhos

12º, Realização Plástica Do Espectáculo

Activities and Societies: Circulo de Fogo- Prova de Aptidão Artística (PAA) Apresentação escrita e oral de alguns dos trabalhos.