Steering Cosmos Group to transformative journey for inclusive growth. We would like to improve skill ecosystem and ensure to make our youth employable as well as empower our client's ability to run , evolve and work smarter. At Cosmos Group , we are designing and managing workforce solutions for over 35 years - we listen , we understand and we solve problems. Lets try to future proof our Workforce.

Cosmos Group - An ISO 9001-2015 company , is one of the India's fastest growing Integrated Security & Manpower Solution Organization . Cosmos is a highly professional , employee friendly and most compliant organisation which deal into most important asset for any organisation - Human Resource . Under our flagship company Cosmos Manpower Pvt Ltd , we provide complete end to end manpower solutions to various Industry sectors viz FMCG , Pharma , Automotive , Electronics , Consumer Durables , BFSI , Logistics , Heavy engineering etc. At Cosmos we provide following end to end Manpower solutions to MSMEs / Industrial houses / Corporates / PSUs etc ;• Security Services• Manufacturing & Industrial – Both Technical and Non Technical / Skilled – Semi Skilled & Unskilled • Private Security & Detective Services • Facility Management Services• Payroll Management Services• Junior / Middle & Senior Management Placement Services ( www.Mycosmosjobs.com )Cosmos is a leading integrated manpower solution company with 30+ years of experience. With the perfect blend of technology and human touch , we empower talented and skilled individuals by helping them stay ahead of the competition and help them match industry requirements and needs. Cosmos plays an integral role in Skill development efforts through its in-house GoI approved state-of-the-art Training Institution by providing various customised training programs .

• Revenue and P&L responsibility of West Zone contributing revenue of INR 5000 million per annum.• Strategic Sales, Account Receivables and Customer Relationship management, leading & managing a team of experienced professionals in all functions.• Develop & enhance customer relationships. Handling large accounts of MNCs and SMEs / Retail segment (MSMEs / Marketing & Clusters)• Brand Management & Product development spanning all 4 states & 2 UT.• New Business Development and participating in business contract / RFQ negotiations.• Continuous Evaluation of New opportunities to ensure resource focus on best opportunities.• Monitoring market place changes and competitors analysis for new developments.• Champion the CS function for Continual improvement of the Customer Service Experience.• Lead, motivate, communicate and impart effective training to the team to ensure they are fully motivated to achieve best performance to meet the company’s needs. Ensure that poor performance is not tolerated and is remedied via support, training or disciplinary action as appropriate. Liaise with Human Resources on all employment issues. Training. Ensure continual upskilling in BD & Customer services through evaluation).

• Developing & Executing strategies to retain Leadership in Express Distribution business.• Developing business structure and processes to enhance market presence for ease to customer connect and seamless operations.• Channel Partner development – retention and new opening – training, nurturing, marketing support and providing sustainable business opportunities for Retail business.• Continuous launch of incentive schemes and promotions for internal and external customers.• Brand Management and Product development across India.• Business development by Synergizing with KWE – Reaching out to Global customers for their India distribution and EXIM fulfilment by serving them domestically.

• APAC region consists of Offices in China, Hong Kong, Singapore, Thailand, SAARC Nations and Overseas agencies across the region.• Full Organizational and P&L responsibility of Gati's Business in APAC countries.• Business, Operational and Financial Process Integration of APAC offices with parent company in India. • Established performance management tool and productivity enhancement techniques to deliver better results. Also established cost focus initiatives and optimisation techniques.• Designed and Rolled out Commercial Strategy and Better Business Partner engagement plans.• Trade lane focus with India, network offices in APAC and rest of the world.• Emphasize on close knit cooperation and business support with Overseas Partners. • Identifying and building strong business relations with overseas partners and agents to have the capacity to undertake complex Freight & Logistics operations all over the world• Develop & enhance customer relationships.• Responsible for procurement, pricing, policy, development & service implementation and vendor / agency agreements.• Overall product development of Air freight, Sea freight, SAARC and CHA services.• Handle overseas matters related to operations, service quality, product development and implementation of new SOP and regulations.

Functional area – Business & Operations Management Designation – Zonal Head (West).• Heading Western Zone for the sales , marketing and operational profile. Responsible for complete P&L of International Division in West.• Strategic Sales and Operation planning , leading & managing a team of experienced professionals in all functions.• Responsible for Field Sales , Trade Lanes , Verticals and Key accounts in Western India.• Identifying and building strong business relations with overseas partners and agents to have the capacity to undertake complex Freight & Logistics operations all over the world• Develop & enhance customer relationships .• Responsible for procurement , pricing , policy , development & service implementation and vendor / agency agreements .• Overall product development of Air freight , Sea freight , SAARC and CHA services.• Handle overseas matters related to operations , service quality , product development and implementation of new SOP and regulations.

Functional area – Business & Operations Management Designation – Country Manager.• Brand Management and Product development across India & Singapore.• Complete responsibility for the country office operations in terms of volume targets, sales performance, documentation quality, customer satisfaction & business development, profitability, turnover & cost efficiencies.• Complete P&L and balance sheet responsibility for freight management and related logistics operations.• Identifying and building strong business relations with overseas partners and agents to have the capacity to undertake complex Freight & Logistics operations all over the world• Develop & enhance customer relationships. Handling large accounts of MNCs & SMEs • Brain Child to few Unique Business propositions / model, opening up of new revenue lines.• Developed the new markets in Cross Trade business by providing cost effective, efficient and seamless Freight management solutions.• Relationship management with Airlines, Shipping Lines, Consolidators, Suppliers & Overseas agents.• Preparing plans for continuous improvement – monitoring SOP’s, CEP’s, KPI’s.• Analysing the industry landscape, competitor activities, demand-supply dynamics and emerging segments.

Managing all the Business & Operations activity profitably of the given territory.Increasedthe branch turnover by 47 % to INR 12.5 million per month.• Held the distinction of bagging 9 key All India customers from one branch.• Finalized overall budgeting and fine tuned various elements of the product mix to delivermost profitable business plan.• Continuous recruitment and evaluation of Business Associates , 3Cs & Franchisees forbusiness expansion.• Improving overall service delivery to achieve greater customer satisfaction.• Regularly interfaced with Airline authorities, Octroi officials, Service providers & otherstatutory bodies for ensuring smooth operations.• Planned & implemented supply chain initiatives of key customers & delivered single windowIntegrated Logistics solutions.• Provided guidance, procedural changes & approved plans for effective coordination of AllIndia contracts.Initiated Consignee marketing for overall development.• Enhanced brand visibility to increase market reach by organizing road shows, participatingin exhibitions etc. Actively participated as task force member in Re-branding exercise.

Led cross functional team of Sales , Operations & Finance – a total team of 13 employees.Managed the sales of the company & increased the company presence in neighbouringpotential locations by appointing Indirect Channel Partners.• Improved the incity deliveries and delivered high quality customer support .• Undertaken market studies , analysis , entry strategies & competitors activities.Overall incharge of credit management team at Ahmedabad .• Ensured successful implementation of Debtors Management Process , which has helped toachieve timely invoice generation , its submission , reconciliation and accomplishingcollection targets.• Provided with inputs on customer support , business retention , new product promotion.• Managed Udaipur Branch for 5 months , selected by mgmt to move there on deputation fornecessary audit checks on irregularities and finally taken charge from the erstwhile BranchManager.

Preparation of Daily disbursement reports , company IRR and other management reports aspart of MIS.• Regular branch visits for Sales promotion campaigns , documentation audits and collectiondrive.Ensuring timely allocation of required vehicle models to the respective branches.• Completed all the pending documentation and maintained the complete database underrecord management cell.• Faciliated the documentation audits with internal and external aurditors , achieved 98 %level documentation status while audit by Arthur Anderson.

Achieved good results in Sales by successfully marketing the finance schemes of variousNBFC’s for vehicle finance.• Developed brokers / agents to increase business volume and customer base.• Ensuring coordination with NBFC’s , Car Dealers , Insurance companies and RTO agents.• Conducted field investigation alongwith NBFC officer for case appraisal , collectingmandatory documentation and payments.