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Rafael Reyes Email & Phone Number

Customer Service Representative at transcosmos Asia Philippines Inc.
Location: Mandaluyong, National Capital Region, Philippines 7 work roles 1 school
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Role
Customer Service Representative
Location
Mandaluyong, National Capital Region, Philippines
Company size

Who is Rafael Reyes? Overview

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Quick answer

Rafael Reyes is listed as Customer Service Representative at transcosmos Asia Philippines Inc., a company with 580 employees, based in Mandaluyong, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Rafael Reyes.

Rafael Reyes previously worked as Customer Service Representative at Digital Forensics Corporation and Lead Sales Representative at Dforce Operations Service. Rafael Reyes holds Associate'S Degree, Computer Programming from Infotech College Of Arts And Sciences.

Company email context

Email format at transcosmos Asia Philippines Inc.

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transcosmos Asia Philippines Inc.

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Profile bio

About Rafael Reyes

With 7 years of experience in cold calling, customer service, and sales lead generation, I excel at identifying and converting prospects, closing sales, and providing top-notch support. My proven track record demonstrates my ability to drive revenue growth and enhance customer satisfaction through effective communication and strategic sales techniques.

Current workplace

Rafael Reyes's current company

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transcosmos Asia Philippines Inc.
Transcosmos Asia Philippines Inc.
Customer Service Representative
Mandaluyong, NCR, PH
Employees
580
AeroLeads page
7 roles

Rafael Reyes work experience

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Lead Sales Representative

Dforce Operations Service

National Capital Region, Philippines

Conducted cold calls to identify and convert potential customers into prospects, successfully closing sales.Filtered unqualified businesses and reported findings to management.

Dec 2023 - May 2024

Customer Service Representative

Responsibilities:Answer incoming calls and work with customers to resolve questions, give directions, and fix potential problems.Troubleshoot customer issues and provide technical support.Maintain customer records, update account information, and process orders.Award:Recognized as Top Agent for QA score for the year 2022.Top Agent for the month of May.

Jun 2019 - Dec 2023

Customer Service Representative

Pasay, National Capital Region, Philippines

Responsibilities:Managing order fulfillment and processing returns and refunds.Assisting sellers with issues related to their seller account i.e refunds, shipping issues, product listing.Helping customer through chat, email, and phone with their login issues on their Amazon account.

Jun 2019 - Jun 2021

Customer Service Representative

Pasay, National Capital Region, Philippines

Responsibilities:Ensuring that customer's issue is resolved by following call procedure.Handling a large volume of calls.Provide a one-call resolution.

Feb 2019 - Jun 2019

Customer Service Representative

Makati, National Capital Region, Philippines

Responsibilities:I am resolving customer's concerns through phone, chat, and email.Upselling products after ensuring the customer's issue is resolved.

Jun 2017 - Dec 2018
Team & coworkers

Colleagues at transcosmos Asia Philippines Inc.

Other employees you can reach at transcosmos.com.ph. View company contacts for 580 employees →

1 education record

Rafael Reyes education

  • Infotech College Of Arts And Sciences
    Infotech College Of Arts And Sciences
    Computer Programming
FAQ

Frequently asked questions about Rafael Reyes

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What company does Rafael Reyes work for?

Rafael Reyes works for transcosmos Asia Philippines Inc..

What is Rafael Reyes's role at transcosmos Asia Philippines Inc.?

Rafael Reyes is listed as Customer Service Representative at transcosmos Asia Philippines Inc..

Where is Rafael Reyes based?

Rafael Reyes is based in Mandaluyong, National Capital Region, Philippines while working with transcosmos Asia Philippines Inc..

What companies has Rafael Reyes worked for?

Rafael Reyes has worked for Transcosmos Asia Philippines Inc., Digital Forensics Corporation, Dforce Operations Service, Amazon.Com, and Teleperformance.

Who are Rafael Reyes's colleagues at transcosmos Asia Philippines Inc.?

Rafael Reyes's colleagues at transcosmos Asia Philippines Inc. include Jorge Red Yumping, Sebastian Pili, Marjofrey Sendiong, Gio Santiago, and Mary Asuncion.

How can I contact Rafael Reyes?

You can use AeroLeads to view verified contact signals for Rafael Reyes at transcosmos Asia Philippines Inc., including work email, phone, and LinkedIn data when available.

What schools did Rafael Reyes attend?

Rafael Reyes holds Associate'S Degree, Computer Programming from Infotech College Of Arts And Sciences.

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