Cs Ramachandran (Ram)

Cs Ramachandran (Ram) Email and Phone Number

Vice President - Hotel Revenue Optimization - Europe @ Preferred Hotels & Resorts
Delhi, India
Cs Ramachandran (Ram)'s Location
Delhi, India, India
About Cs Ramachandran (Ram)

With over two decades of experience in business strategy, digital marketing, and sales, I am a seasoned revenue optimization leader who drives growth and profits for Preferred Hotels & Resorts, the world's largest independent hotel brand. As the VP of Hotel Revenue Optimization for South Asia, Middle East, Africa, and Australasia, I am responsible for revenue growth, distribution, e-commerce, and the revenue analytics functions, as well as leading and coordinating all strategic decisions at the portfolio level across sales, marketing, and loyalty.I have a strong commercial acumen and a global outlook, having worked on several strategic projects ranging from performance-based marketing, implementing automated sales and revenue management systems, distribution platforms, revenue management education, and destination and hotel openings. I am also a certified revenue management executive (CRME) and a board member of HSMAI Asia Pacific, a platform of thought leaders in the revenue optimization function. I contribute frequently to regional and global publications and conferences on market insights, pricing, and revenue management. In my spare time, I enjoy creating content, reading, traveling, and photography.

Cs Ramachandran (Ram)'s Current Company Details
Preferred Hotels & Resorts

Preferred Hotels & Resorts

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Vice President - Hotel Revenue Optimization - Europe
Delhi, India
Employees:
367
Cs Ramachandran (Ram) Work Experience Details
  • Preferred Hotels & Resorts
    Vice President - Hotel Revenue Optimization - Europe
    Preferred Hotels & Resorts
    Delhi, India
  • Preferred Hotels & Resorts
    Vice President - Hotel Revenue Optimization - South Asia, Middle East, Africa & Australasia
    Preferred Hotels & Resorts Jan 2019 - Present
    Newport Beach, Ca, Us
    Responsible for Revenue Growth, Distribution, eCommerce and the Revenue Analytics functions. Lead and coordinate all strategic decisions at the portfolio level across Sales, Marketing and Loyalty. Responsible for the over Business profitability of the region along with the EVP. This includes identifying and implementing newer business opportunities with focus on company profitability, drive the e-commerce strategy to maximize direct business and hotel/ regional strategies. Strategic Consulting to member hotels across the regions on business growth opportunities. Mentor and coach the pricing, Revenue Operations (RevOps) and sales teams across portfolio
  • Preferred Hotels & Resorts
    Director Of Revenue Management - India, Middle East And Africa
    Preferred Hotels & Resorts Jun 2013 - Dec 2018
    Newport Beach, Ca, Us
    Consult the hotels on strategies to maximize the effectiveness of their distribution channels and optimize revenue.Guide the hotel in the region on revenue management, pricing, online marketing, data interpretation and sales strategies. Enhance the partnership revenue’s across the hotels via strategic distribution which impact profitability for the group.Training and Mentorship including eDistribution and Revenue Management
  • Hsmai Asia Pacific
    Hsmai Commercial Advisory Board & Hsmai India Board Member
    Hsmai Asia Pacific Aug 2017 - Present
    Singapore, Singapore, Sg
    A recognized Platform of thought leaders in the Revenue optimization function. This forum actively facilitates and collaborates with key industry stakeholders on challenges and opportunities to advance, innovate and optimize revenues. The forum also provides educational content and personal development that will allow commercial professionals to grow and advance their careers.
  • The Oberoi Group
    Assistant Vice President E-Marketing
    The Oberoi Group Jun 2010 - Jun 2013
    Delhi, In
    Expand the digital marketing strategy of the group with a focus on maximizing e-commerce revenues, increase brand visibility on existing and emerging online avenues and maintain a high level of brand engagement with existing and aspirational customers in the online space. Responsible for the loyalty marketing of the Trident Privilege program.* Launched the mobile commerce platform for The Oberoi and Trident Hotels* An overhaul of the Internet Booking Engine with enhanced User Experience leading to a higher conversion.* Social Media strategy for the brands. The Oberoi Hotels ranked the No. 1 Luxury hotel chain in the Mindshift Interactive Report and consistently features in the Top 100 brands in the Pinstorm report.
  • Oberoi Hotels & Resorts, New Delhi, India
    Assistant Vice President - Revenue Management
    Oberoi Hotels & Resorts, New Delhi, India Sep 2008 - Jun 2010
    Delhi, Delhi, In
    Assist in the management of the Central Reservations Call Centre team. Established the Revenue Operations (RevOps) department to help develop full-funnel accountability via alignment of Marketing, Sales, and Operations departments. This involved development, implementation and measurement of all Revenue Optimization activities ensuring multi-property execution of the reservations sales process, adherence to sales policies, and strategies to optimize total revenue growth.Train the Trainer process to ensure continual development of process and team capability. Data based strategies focusing on historical, current data and future trends
  • The Oberoi, New Delhi
    Revenue Manager
    The Oberoi, New Delhi Sep 2006 - Sep 2008
    In
    Part of the Pilot Revenue Manager team at the Oberoi Hotels and Resorts.* Piloted seamless PMS - RMS - CRS interface.* Piloted the implementation of Vision Report Creator tool and Ideas RMS for the group.* 31% Increase on revenue through Electronic Channels over previous year.* Highest revenue growth in immediate competition set over last year.
  • Le Meridien Al Aqah Beach Resort, Uae
    Revenue Manager
    Le Meridien Al Aqah Beach Resort, Uae Jan 2003 - Aug 2006
    Punaauia, Tahiti Island, Pf
    Part of the opening team. Implemented Revenue Management concepts across all departments of the hotel. Responsibilities included Identify market trends, Defining the Sales strategy, Budgeting and forecasting, and Managing the Reservations department.
  • Le Meriden Al Aqah Beach Resort
    Revenue Manager
    Le Meriden Al Aqah Beach Resort Jan 2003 - Aug 2006
  • Le Royal Meridien Chennai
    Revenue Manager
    Le Royal Meridien Chennai 2000 - 2002
    Part of the preopening team. Responsibilties included set up of Reservations and Front Office departments and training of the team. Formulation of the operating standards. Managed the Sales Team in the absence of the Director of Sales
  • Itc Park Sheraton Chennai
    Guest Services
    Itc Park Sheraton Chennai 1997 - 2000

Cs Ramachandran (Ram) Education Details

  • University Of Madras
    University Of Madras
    And Related Support Services
  • Institute Of Hotel Management, Chennai ( Ihm - Chennai)
    Institute Of Hotel Management, Chennai ( Ihm - Chennai)
    And Restaurant Management
  • Kendriya Vidyalaya
    Kendriya Vidyalaya

Frequently Asked Questions about Cs Ramachandran (Ram)

What company does Cs Ramachandran (Ram) work for?

Cs Ramachandran (Ram) works for Preferred Hotels & Resorts

What is Cs Ramachandran (Ram)'s role at the current company?

Cs Ramachandran (Ram)'s current role is Vice President - Hotel Revenue Optimization - Europe.

What schools did Cs Ramachandran (Ram) attend?

Cs Ramachandran (Ram) attended University Of Madras, Institute Of Hotel Management, Chennai ( Ihm - Chennai), Kendriya Vidyalaya.

Who are Cs Ramachandran (Ram)'s colleagues?

Cs Ramachandran (Ram)'s colleagues are Amy Pang, Liora Sulkin, Scott Decherrie, Sarah Foote, Christopher Cox, Michelle Yapp, Karen Xu.

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