Experienced enterprise Infrastructure Architect with strong background in telecommunications and contact center platforms. With over 20 years of experience, I have a proven track record of designing, implementing, and managing complex IT solutions that align with business goals and objectives, while ensuring reliability, scalability, and security.In addition to my technical skills, I am a strong communicator and collaborator, with the ability to effectively translate technical concepts to non-technical stakeholders. I am also highly organized, with the ability to manage multiple projects and priorities simultaneously.