Crystal S. Email & Phone Number

Driving sales, fostering a high-performing team, and spearheading new business development initiatives at Sam's Club. I develop and execute comprehensive training programs to enhance associate skills and knowledge, leading to improved member satisfaction and business results. I'm passionate about coaching and mentoring, empowering my team to achieve their full potential. Let's connect to discuss how we can elevate your team's performance, drive growth, and explore new business… Show more Driving sales, fostering a high-performing team, and spearheading new business development initiatives at Sam's Club. I develop and execute comprehensive training programs to enhance associate skills and knowledge, leading to improved member satisfaction and business results. I'm passionate about coaching and mentoring, empowering my team to achieve their full potential. Let's connect to discuss how we can elevate your team's performance, drive growth, and explore new business opportunities together! Show less

Spartanburg, South Carolina, United States

In my previous role, I organized, scheduled, and accommodated inbound raw goods and returned/rma material. Below are a few key contributions I made:• Successfully implemented lean manufacturing principles, reducing waste by 20% and improving overall production efficiency. • Certified as an ISO 9001 Quality Auditor and prepared the facility to secure continued certification. • Created and implemented core KPIs for the Logistics Department including HPU, Individual and Departmental… Show more In my previous role, I organized, scheduled, and accommodated inbound raw goods and returned/rma material. Below are a few key contributions I made:• Successfully implemented lean manufacturing principles, reducing waste by 20% and improving overall production efficiency. • Certified as an ISO 9001 Quality Auditor and prepared the facility to secure continued certification. • Created and implemented core KPIs for the Logistics Department including HPU, Individual and Departmental Efficiency Standards, and Quality Rates, leading to overall improved departmental performance by 30%. • Led the team that achieved a record-breaking production output, exceeding monthly targets by 15%. • Received commendation for exceptional leadership and dedication during a critical production period, ensuring on-time delivery of a large customer order. • Proficiently utilize programs such as Oracle, Manhattan Scale, Manhattan TMS, UKG Pro and NexsysOne Show less

United States

Provided support, direction, and mediation for thousands of individuals seeking to improve their health and wellbeing in a safe and non-judgmental space resulting in thousands of success stories.

As an Operations Manager with MAU Workforce Solutions, I was responsible for leading day-to-day operations, such as selecting, training, allocating, and supervising staff in branch and division. I was tasked with overseeing the hiring/recruitment process of applicants for internal and external positions, while conducting I-9 audits and background reviews. I also supervised recruiting sources, placement of ads, and analysis of weekly and monthly recruiting source reports. One of my key… Show more As an Operations Manager with MAU Workforce Solutions, I was responsible for leading day-to-day operations, such as selecting, training, allocating, and supervising staff in branch and division. I was tasked with overseeing the hiring/recruitment process of applicants for internal and external positions, while conducting I-9 audits and background reviews. I also supervised recruiting sources, placement of ads, and analysis of weekly and monthly recruiting source reports. One of my key responsibilities was to prepare and manage operating budget, as well as create proposals and customer service agreements for new/renewing accounts.Below are my Key Contributions in this role:• Amplified average head count by 25% through reduction of time to fill rates by 50%.• Generated $50K in additional revenue per month by increasing headcount up to 10% each week.• Boosted annual gross profit by 13% and filled 50+ additional positions by recruiting/onboarding new candidates Show less

South Carolina, United States

In my previous role of Assistant Manager at The Tile Shop, I was responsible for assembling and developing cross-functional teams to accomplish short - and long-term organizational objectives. One of my responsibilities was to oversee all duties of recruiting, interviewing, and onboarding all associates. I was tasked with fostering strong and long-term relationships with clients by addressing all queries/concerns and resolving issues.Below are my Key Contributions in this… Show more In my previous role of Assistant Manager at The Tile Shop, I was responsible for assembling and developing cross-functional teams to accomplish short - and long-term organizational objectives. One of my responsibilities was to oversee all duties of recruiting, interviewing, and onboarding all associates. I was tasked with fostering strong and long-term relationships with clients by addressing all queries/concerns and resolving issues.Below are my Key Contributions in this role:• Recorded highest sales of newest employees for 6 months in a row.• Reduced discount rate by 75% leading to an increase of 21% in revenue.• Accomplished average increase of 18% in gross profit for 9 consecutive months by defining and establishing standards and goals for all employees. Show less

In my previous role of Key Carrying Supervisor at The Home Depot, I was responsible for steering day-to-day store operations, including opening/closing, operating Forklift Machinery, and communicating store objectives to Associates across all specialty and operational departments. I was tasked with assisting Assistant and Store Managers with managing daily business operations, including interviewing, hiring, and coaching associates. I also maintained company standards of Internal and External… Show more In my previous role of Key Carrying Supervisor at The Home Depot, I was responsible for steering day-to-day store operations, including opening/closing, operating Forklift Machinery, and communicating store objectives to Associates across all specialty and operational departments. I was tasked with assisting Assistant and Store Managers with managing daily business operations, including interviewing, hiring, and coaching associates. I also maintained company standards of Internal and External Goals (8 Core Values, Big 3, FIRST), as well as oversaw all Operational and Specialty Departments. One of my responsibilities was to support monthly “Kid’s and Do-It-Herself” workshops, participate in Team Depot Projects, and promote Women In Leadership EventsBelow are my Key Contributions in this role:• Earned recognition as “Outstanding Performer” on Formal Performance Evaluations.• Exceeded store sales plan by 13% through mentoring over 98 associates across 7 departments.• Recorded zero injuries store-wide for 769 days by implementing and maintaining safety standards. Show less

Master Of Science In Management And Leadership

Bachelor Of Business Management